Roderick Canario Montas Email & Phone Number

Dominican Republic

Distrito Nacional, Dominican Republic

Dominican Republic

• Design business intelligence solutions using Microsoft Business Intelligence tools• Strong analytical, problem solving, organizational and planning skills• Consolidate multi-department data to bring business insight to sponsors• Develop reporting tools using Microsoft SQL, SSRS, SSAS• Develop visual tools (dashboard) using Microsoft SQL, Power BI, Excel• Develop ETL process using Microsoft Visual Studio, SSIS• Data warehouse administrator• Use Agile project management methodology for deliver project solutions

• Defined and implemented the process for calculating the KPIs of the IP and LTE network, this helped reduce network breakdowns and customer complaints significantly.• Supervise the use of international and local network traffic and implement actions to increase the network traffic capacity using PRTG Network Monitoring tool.• Management of the tool that monitors the workflow of network failures, HPE Service Manage.• Defined and implemented data solutions process using Visual Studio and SQL Integration Service, this helped reduce data processing time.• Define and implement the Corporate Services audit process, configuration in IP network versus CRM, this helped the company to attract more economic resources.

• Monitoring the telecommunication network (Backbone, Backhaul, Wimax's BTS, LTE BTS, Corporate clients services) for alarms or certain conditions that may require special attention to avoid impact on the network's performance.• Analyse problems, perform troubleshooting, communicate with site technicians and other NOCs, and track problems through resolution.• Escalate problems to the appropriate personnel (contractors and maintenance engineers)

• Analyse problems and perform troubleshooting for LTE & WiMAX network customers.

• Maintenance and support of IP network infrastructure and office computers.• Offfice tools and operating system installation.

Master'S Degree Business Intelligence & Big Data, Business,Marketing

Bachelor Of Electronic And Telecomunications