Currently enrolled in an intensive IT program focused on achieving the Google IT Support Professional Certificate, I have developed key technical skills in system administration, troubleshooting, and network management. My passion for technology is fueled by a commitment to solving problems and enhancing user experiences through innovative IT solutions.With over a decade of experience in logistics, warehouse control, and freight forwarding, I have honed a strong ability to streamline processes, conduct quality checks, and manage inventory systems. As an IT Support and Operation Coordinator at EZ Envios Corporation, I successfully integrated new technologies to optimize operations and provide reliable technical support. My role as Assistant Store Manager at Western Refining Corp further enhanced my leadership skills, quality assurance, and customer service capabilities—skills that are directly applicable to the IT support field.I am eager to leverage my technical expertise and extensive operational background to contribute to a forward-thinking organization. Let’s connect to explore how I can help your team achieve its goals.Active Member PMI and I am getting ready for the CAPM certification
-
Fc Associate IAmazonKaty, Tx, Us -
Fc Associate IAmazon Dsp May 2023 - PresentBrookshire, Texas● Processed packages in the pick and stow area accurately and quality, surpassing productivity standards in 30% while adhering to strict safety procedures, keeping in the top 4 position. ● Consistently received outstanding performance reviews from leadership.● Quickly adapted to new warehouse management systems (WMS) and handheld devices, ensuring accurate data entry and efficient order processing.● Conducted regular quality checks on returned items. -
Technology Consultant Under ContractAppen Dec 2018 - PresentAustralia● Evaluate online web content according todetailed criteria. -
It And Operation CoodinatorEz Envios Corporation Mar 2019 - Aug 2024Houston, Texas, Estados Unidos● Streamlined IT support processes, reducing average resolution time by 30% through effective troubleshooting and prioritization.● Monitored network performance and system health, proactively addressing issues to minimize downtime and maintain optimal functionality.● Coordinated software and hardware installations, ensuring seamless integration and minimal disruption to business operations.● Provided technical support to end-users, resolving 95% of reported issues on the first contact and improving user satisfaction.
-
Convenience Assistan Store ManagerWestern Refining Apr 2018 - Feb 2019El Paso Y Alrededores, Texas, Estados Unidos● Supervised daily operations, ensuring compliance with company policies and enhancing overall store efficiency.● Trained and mentored team members, fostering a productive and customer-focused work environment.● Managed inventory control processes, reducing stock discrepancies by 15% and maintaining optimal product levels.● Resolved customer complaints and issues promptly, maintaining a high level of customer satisfaction and loyalty.
Ricardo Cardenas Hernandez Education Details
-
Sistemas De Información -
Universidade Federal Do Rio Grande Do SulIngenieria De Software
Frequently Asked Questions about Ricardo Cardenas Hernandez
What company does Ricardo Cardenas Hernandez work for?
Ricardo Cardenas Hernandez works for Amazon
What is Ricardo Cardenas Hernandez's role at the current company?
Ricardo Cardenas Hernandez's current role is FC Associate I.
What schools did Ricardo Cardenas Hernandez attend?
Ricardo Cardenas Hernandez attended Universidad Yacambú, Universidade Federal Do Rio Grande Do Sul.
Not the Ricardo Cardenas Hernandez you were looking for?
-
-
Ricardo Cardenas hernandez
Saltillo, Coa -
-
Ricardo cardenas hernandez
Mexico
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial