Rachel Cass, Pmp Email & Phone Number

Atlanta, Ga, Us

San Francisco, Ca, Us

• As a Zuora Revenue expert, successfully implemented Zuora Revenue for PagerDuty to enable ASC 606 revenue accounting automation• Sole software administrator for 2 business critical software systems, Zuora Billing and Zuora Revenue, maintaining daily operations in Zuora Billing and Zuora Revenue & responsible for IT SOX controls for both systems• Thorough understanding of project management, requirements gathering, software testing, and IT software development lifecycle (SDLC)• Constantly working with various business stakeholders as Zuora is central to the enterprise IT architecture, integrating with systems including Salesforce, Snowflake, NetSuite, Tableau, Avalara, etc.

San Francisco, Ca, Us

Redwood City, California, Us

Redwood City, California, Us

• Helped leading companies meet compliance requirements for the new ASC 606 Accounting Standard, Revenue from Contracts with Customers through the implementation of Zuora Revenue• Led requirements design workshops for Zuora Revenue software, ensuring the accounting automation software is designed to meet customer needs• Maintained configurations between testing environments to support multiple levels of system testing including Unit Testing, CRP, SIT, and UAT

Redwood City, California, Us

• Worked with prospective Zuora Revenue customers, Sales, and Product Engineering team to scope solutions and deliver resourcing estimates, proposals, and Statements of Work• Facilitated a smooth transition to the delivery teams as the link between Sales and Zuora Global Services

New York, Ny, Us

New York, Ny, Us

• Worked with a leading payment processing company, helping them to meet compliance requirements for the new ASC 606 Accounting Standard, Revenue from Contracts with Customers• Led dozens of design workshops for Zuora RevPro software as Software Configuration Workstream Lead, ensuring the accounting automation software was designed to meet client needs and maintaining configurations between four active environments• Owned the relationship with the software vendor, meeting with the vendor daily in order to drive software defects to resolution• Supported both functional and technical teams, through leading business and system requirements gathering workshops and detailed design workshops and by communicating clearly between workstreams to ensure an end-to-end solution for the new accounting standard was implemented seamlessly

Cham, Zug, Ch

• Managed internal improvement projects, including software integration and cross-functional process mapping initiatives; additionally ran a Gridstream RF Deployment project with a small electric utility• Owned and continuously improved customer-facing project management processes• Maintained ISO 9001:2008 Quality certification across 140+ utility-facing projects• Core team member to implement Daptiv PPM software across all North American projects• Determined business requirements, configured software, trained over 100 users including project managers, resource managers, and executive-level personnel

Englewood, Colorado, Us

• Worked on a Microsoft Access database to create forms, queries, and reports based on work order data• Used the database to transition to a data-driven approach for handling day-to-day airport maintenance• Gained experience working in an ISO 9001:2008 environment

Atlanta, Georgia, Us

• Worked with the head of the new Quality Assurance/Quality Control office in beginning to establish Quality Assurance policies• Supported the Project Management Office in creating a test plan for implementing redesigned water bills• Supported the Department of Information Technology in testing software and deploying tablets