Within the Credit and Lending Domain within the Technology organization, responsible for the Credit applications and major Credit Redesign Program from operations, through product strategy and road mapping, project ideation, development and implementation. Provide leadership to a team of technical resources and contingent workers to accomplish project and support objectives. Help drive the adoption of Agile Development Methods and the use of Cloud Computing as ways to reduce costs, increase… Show more Within the Credit and Lending Domain within the Technology organization, responsible for the Credit applications and major Credit Redesign Program from operations, through product strategy and road mapping, project ideation, development and implementation. Provide leadership to a team of technical resources and contingent workers to accomplish project and support objectives. Help drive the adoption of Agile Development Methods and the use of Cloud Computing as ways to reduce costs, increase efficiencies, and improve customer and business partner satisfaction. Show less

Supporting the Enterprise Program Management Office at Comerica Bank.

Served in a staff augmentation role to assist with the increased volume of Group implementation projects with an effective date of January 1, 2011. Facilitated the implementation of new Groups and renewal of existing Groups for the Group Delivery Office within Blue Cross Blue Shield of Michigan (BCBSM). Managed three projects simultaneously, each involving up to 35 different teams across the BCBSM enterprise (Membership, Benefits, Customer Service, Plastic Card Services, EDI, Provider… Show more Served in a staff augmentation role to assist with the increased volume of Group implementation projects with an effective date of January 1, 2011. Facilitated the implementation of new Groups and renewal of existing Groups for the Group Delivery Office within Blue Cross Blue Shield of Michigan (BCBSM). Managed three projects simultaneously, each involving up to 35 different teams across the BCBSM enterprise (Membership, Benefits, Customer Service, Plastic Card Services, EDI, Provider Services, Sales, and online application support teams) Show less

Managed a programming staff of twenty six in the rapid development of custom technology solutions to deliver automotive data to customers. Direct report to the VP of IT, with oversight responsibility for teams focused on Recall, Targeted Direct Mail Campaigns, and Automotive Manufacturer’s Owner Databases. Supervised multiple concurrent projects ensuring customer requirements were met and financial performance achieved. Developed customized development processes to support rapid turnaround… Show more Managed a programming staff of twenty six in the rapid development of custom technology solutions to deliver automotive data to customers. Direct report to the VP of IT, with oversight responsibility for teams focused on Recall, Targeted Direct Mail Campaigns, and Automotive Manufacturer’s Owner Databases. Supervised multiple concurrent projects ensuring customer requirements were met and financial performance achieved. Developed customized development processes to support rapid turnaround of adhoc solutions and projects. Established technology direction and migration strategies to implement newer technologies to increase productivity and reduce expense. Led cross-functional teams in achievement of company wide initiatives.• Collaborated in securing new business with a large automotive retailing solutions company, resulting in a five year, $12M contract to provide Data Hygiene and Address Hygiene services to thousands of dealers. Instrumental in defining the technical solution, the project planning and scheduling, and working directly with the customer to define requirements.• Reduced cycle-time by 54% for small adhoc jobs by applying Six Sigma concepts to analyze why jobs were taking so long to deliver. Implemented an “express lane” concept so smaller jobs did not sit in a queue behind larger jobs.• Increased accuracy of estimates by 50% and quality from 98.6% to 99.8% by personally developing and implementing the Production Development Methodology to ensure a repeatable process.• Provided guidance and oversight to Project Managers for multiple concurrent development projects, assisting in scope management, schedule management, resource management, and problem solving. Show less

Led an organization of over fifty consultants and architects to deliver Enterprise Application Integration (EAI) solutions to clients in a variety of industries, including Manufacturing, Health Care, Transportation, and Consumer Goods. These solutions solved the challenges of inter- and intra-enterprise systems and applications integration by applying technology solutions such as: EAI Brokers, Web Services, Business Process Integration, and Enterprise Portals. As the leader, provided… Show more Led an organization of over fifty consultants and architects to deliver Enterprise Application Integration (EAI) solutions to clients in a variety of industries, including Manufacturing, Health Care, Transportation, and Consumer Goods. These solutions solved the challenges of inter- and intra-enterprise systems and applications integration by applying technology solutions such as: EAI Brokers, Web Services, Business Process Integration, and Enterprise Portals. As the leader, provided guidance to Project Managers and insured conformance to process (delivery oversight), conduct workforce management, managed P&L and provided all aspects of leadership in people care (performance management, compensation, career planning, training plans, etc). • Increased resource allocation to 99% by collaborating with EDS accounts and strategic business units in the marketing and communication of EAI abilities. • Reduced operating cost by 35% through more effective management of office expense (phones, space, mainframe usage), resulting in increased profit margin without impacting staffing levels. Show less

Managed multiple information technology projects in support of manufacturing accounts, including direct leadership responsibility of a team of thirty engineers. Individually responsible for: hiring/firing, people development, career development planning, compensation administration, mentor/coaching, financial management, new business development, contract development and negotiations, business planning, and general overall project management. Included two years in account executive… Show more Managed multiple information technology projects in support of manufacturing accounts, including direct leadership responsibility of a team of thirty engineers. Individually responsible for: hiring/firing, people development, career development planning, compensation administration, mentor/coaching, financial management, new business development, contract development and negotiations, business planning, and general overall project management. Included two years in account executive role supporting both the General Motors North American Truck Group Industrial Engineering and Reliability customers. Some specific responsibilities included: direct support of GM Vice President of Reliability, new business development, contract development and negotiations, project management, management of a 3.5+ million dollar P&L. Show less

Led a group of seventeen system engineers supporting six manufacturing related applications. Responsibilities included: mentoring in project management principles, resolution to technical issues, assignment/monitoring of tasks, evaluate feasibility of business and technical designs, and direct customer interface. Conducted a roll-out of new Systems Life Cycle processes and eventual achievement of CMM (Capability Maturity Model) Level 2 certification.

Gained and applied first-hand knowledge and skills in applications development and support of global manufacturing systems for General Motors. Conducted on-site implementation assistance and user training for a large maintenance management application.

Completed the twelve-week, intensive training session, covering topics such as COBOL programming, ALC programming, and CICS. Graduated second in the class in July ‘85. Assigned to the Detroit Diesel Allison (DDA) account to assist in the evaluation and proposal of a facilities maintenance system for the DDA facilities.