Ryan Buckner Email & Phone Number

Rosemont, Illinois, United States

• Worked in an Agile-Scrum Development through participating in Sprint Planning and Grooming sessions and leading Software Engineers in Daily Stand-up meetings.
• Developed user stories based on business requirements and enhanced them with Acceptance Criteria
• Managed Atlassian Jira Sprint Board and Backlog thus allowing my product team to understand where we are in the sprint, project, and future tasks.
• Created User Acceptance Testing steps and criteria for field users of my project’s application.
• Enhanced SQL skills through database querying and verifying data output of Quality Assurance testing.
• Participated in US Foods Codefest were my team place 3rd in a competition of almost 100 IT Department Members. We collaborated together to create a concept for the IT Leadership through PowerPoint Presentations, Figma.

• Consulted with users and conduct computer diagnostics to investigate and resolve problems.
• Provided technical assistance and support to University Professors, Students, and Faculty.
• Responded quickly to meet customer need and resolve problems.
• Provided recommendations for software and hardware instillations.
• Maintained user confidentiality and security.
• Served as a trainer for new staff.

Bergen County, New Jersey, United States

• Developed techniques for teaching students new skills.
• Facilitated lessons and camps for large groups of children.
• Trained adult clients effectively and built dynamic relationships.
• Managed all issues and provided exceptional client service.

Bachelor Of Science - Bs, Computer Science, 3.657

Activities and Societies: Triangle Fraternity

High School Diploma