Managed the admissions process working closely with prospective patients, families, referral sources and interventionists. This included assessing potential patients for appropriateness and coordination of the intake and admission process. Represented Positive Sobriety Institute at conferences and facilitated tours.

Consulted with the Chief Operating Officer and executive team on organizational and business unit people strategies for the global Enterprise Enablement Group, including business model and data architecture, change management, client and partner experience research, enterprise operations, product development and technology. Managed a global team responsible for all aspects of human resources, including talent management and succession planning, performance management, employee relations, compensation and benefits, talent acquisition, diversity and inclusion, change management and organizational design. •Consulted on future talent needs, including talent placement, talent gaps, key people risk, succession planning and key retirement-eligible. Established development plans for future success of high-potential individuals to fill key jobs. •Executed the annual compensation review and performance management cycle for over 6,200 employees. •Consulted with the business on migration strategies to Manila, Bangalore and Arizona. •Collaborated with the business architect group responsible for developing a blueprint for the future of the company to help drive a sustainable level of quality and a greater agility for business operations. •Worked with the COO and executive team around organizational design and implemented several people changes. •Introduced a new HR consulting model, based on a tiered approach, by creating a Human Resources Business Partner role providing strategic consulting to the highest-level executive and a consultant to provide traditional support to all others.

Consulted with the President of Global Operations and Technology and the executive team responsible for overseeing the technology infrastructure and applications development, as well as custody and banking operations. Led implementation of human resources consulting and people management processes to support organizational and business unit people strategies. Managed a global team responsible for consulting on all aspects of human resources including talent management and succession planning, performance management, employee relations, compensation and benefits, talent acquisition, diversity and inclusion, change management and organizational design. •Consulted on future talent needs, including talent placement, talent gaps, key people risk, succession planning and key retirement-eligible. Established development plans for future success of high-potential individuals to fill key jobs. •Executed the annual compensation review and performance management cycle for over 4,000 employees. •Served as Steering Group member representing Human Resources in the opening of an operating center in Manila. •Hired and on-boarded Human Resources Manager for Manila, collaborating closely on the build-out of Human Resources infrastructure. •Directed a review of highly-compensated individuals, resulting in several reductions. •Consulted with the business on migration strategies to Manila, Bangalore and Arizona.

Consulted with the Head of the APAC Region and executive team responsible for the operations and business development for the region. Based in Singapore, managed a team responsible for supporting organizational and business unit people strategies for offices, including Singapore, Australia, Hong Kong, Beijing, Bangalore, Tokyo and Manila. Consulted on all aspects of human resources, including talent management and succession planning, performance management, employee relations, compensation and benefits, talent acquisition, diversity and inclusion, change management and organization design. •Consulted on future talent needs, including talent placement, talent gaps, key people risk, succession planning and key retirement-eligible. Established development plans for future success of high-potential individuals to fill key jobs. •Executed the annual compensation review and performance management cycle for over 3,500 employees. •Served as the Human Resources representative on a Steering Committee consisting of key executives in the business responsible for determining a location and opening an operations center in Southeast Asia. Worked with a team of Human Resources professionals responsible for establishing policies, procedures, compensation and benefit programs, employee relations and employee handbook in order to establish the office in Manila. •Rolled out 2013 employee engagement survey results, working with the executive team to put in initiatives for improvement.

Consulted with the Business Unit Presidents of the Corporate and Institutional Services and Asset Management groups and their executive teams on organizational and business unit strategies. Managed a team of five direct reports responsible for consulting on all aspects of Human Resources, including talent management and succession planning, performance management, employee relations, compensation and benefits, talent acquisition, diversity and inclusion, change management and organizational design. •Implemented and rolled out a new talent review and performance management process. •Consulted on future talent needs, including talent placement, talent gaps, key people risk, succession planning and key retirement-eligible. Established development plans for future success of high-potential individuals to fill key jobs. •Executed the annual compensation review and performance management cycle for over 3,500 employees. •Worked with outside consulting group to establish a values and behavioral program for Asset Management. •Collaborated with the Compensation Group in the rollout of a new incentive program impacting all employees.

Directed team of consultants in commercial banking line of business in support of 2,400 employees under corporate banking, operations and finance. Served as senior consultant to all levels of managers and employees covering human resources areas, such as employee relations, recruiting, diversity initiatives, compensation planning and analysis, workforce reductions and performance management. Assisted international treasury services, international trade services, foreign exchange, international systems, marketing and private equity.