• Content Creation: Develop engaging and relevant content for various social media platforms, including text posts, images, reels, and other multimedia formats.• Content Research: Gathering relevant ideas and information across social media platforms and web searches.• Engagement Strategy: Develop and implement strategies to increase audience engagement, such as polls, and interactive contents.• Collaboration: Work closely with other teams, such as marketing, communications, and customer service, to ensure alignment and consistency across all channels.• Handling Social Media Page: Monitoring and informing senior colleagues of customer queries and responding to them accordingly.• Website Creation: Assisting senior colleagues with website creation as per instruction and giving updates from time to time.• Funnel Creation: Assisting senior colleagues with funnel setup as per instruction and giving updates from time to time.• Ad Hoc Tasks: Perform tasks given by senior colleagues.

• Monitored incoming emails and promptly notified the intended recipient.• Monitored incoming messages across all social media platforms ensuring timely notification to the intended recipient.• Researched strategies for social media engagement to enhance visibility.• Created various social media contents/designs and HomeActions masthead on Canva.• Created content spreadsheet on Google Sheets with captions and Canva design links.• Preparing scheduled newsletter on HomeActions and creating articles in accordance with provided instructions.• Basic editing and auditing on Wix websites as per instructions.• Integrating and updating new lead contacts and information into KVCore.• Updating status and sending checking-in emails to HomeLight referrals/leads.• Ad hoc tasks.

• Organizing, sorting, and filing documents.• Utilized Google Workspace.• Enrolling New Customers.• Assisting colleagues on Closeout.• Updating customer payments and files.• Cross-checking information.• Monitoring of documents via PandaDoc.• Ad hoc tasks.

• Processing and sorting of cash withdrawals.• Maintaining confidentiality with bank records.• Balancing daily cash deposits and bank vault inventory.• Supplying tellers with coins and currency as needed.

• Create content for social media purposes.• Coordinate with other team members to optimize sales efforts.• Develop strong relationships with prospects and customers.• Resolve customer complaints.

• Data entry/encoding of members' account information• Managing, sorting, filing and organizing of files• Maintains files and records ensuring its safety• Answer phone calls to take messages and/or redirect to appropriate colleague• Utilizing office equipment• Ad hoc tasks

• Data entry, verifying errors• Managing, sorting, filing and organizing of files• Maintaining of records and files up to date• Answering phone calls to take message and redirecting to appropriate colleague• Utilizing office equipment