Rebecca Early Email & Phone Number

St Charles, Illinois, United States

As a Hotel Billing Assistant, I distrusted daily and monthly billing to Hotel Billers, monitored and tracked invoice requests, assisted with invoice sending and set up new jobs in Great Plains. I also updated customer and account manager information in Great Plains, assisted with month end procedures and credits, credit card reconciling and closed jobs in accounting software. As a Hotel Support Specialist, I make 70 to 90 phone calls a day to customers regarding their hotel stay and update their file in ACT. I use the database to update files to reflect current activity, fax update paperwork to hotels and communicate with customers and hotels regarding check out dates and experience at the hotel.

Hampshire, Illinois, United States

As an Business Development Coordinator, I executed the dealership’s defined sales and follow-up standards and processes, responded to incoming vehicle requests via email and telephone using defined email templates and telephone talk tracks, executed the dealership’s pricing strategy when responding to all leads, set appointments while maintaining targeted performance standards. I also performed daily follow-up with all prospects to increase customer appointments and shows, performed follow-up with Departments to determine kept appointments and outcomes, recorded all activity in dealership’s Customer Relationship Management (CRM) system, provided consistent reporting to BDC Manager, reviewed website content daily to become familiar with inventory, attended all assigned training courses to further develop personal skill set, and performed additional job related duties as requested by dealership management.

Schaumburg, Il

As a territory sales manager, I was responsible for achieving the sales territory annual budget, meeting key performance indicators, meet or exceed individual sales product objectives that support the national sales plan and deliver against special assignments. I also developed a strong customer base, established professional business relationships, effectively presented on the features, benefits of products to healthcare professionals over the phone and updated Sales Force Automation (SFA) tool daily with call entry and routine planning.

As a dental assistant, I assisted in four handed dentistry, had knowledge of infection control standards, understanding of OSHA standards, handled inventory supplies, performed coronal polishing, charting, poured, trimmed and evaluated the quality of diagnostic casts. Identified intraoral anatomy, exposed and evaluated radiographs for diagnostic quality, provided pre and post-operative instructions for root canal therapy, composite fillings, extractions, Cerec crowns, teeth whitening, took preliminary impressions, presented treatment plans. Answered phones, helped calm patients before, during and after treatment, filed insurance claims, entered insurance claim payments, and worked with Romexis digital software and Planmeca digital camera.

As a dental assistant, I assisted in four handed dentistry, had knowledge of infection control standards, understanding of OSHA standards, handled inventory supplies, performed coronal polishing, charting, poured, trimmed and evaluated the quality of diagnostic casts. Identified intraoral anatomy, exposed and evaluated radiographs for diagnostic quality. Provided pre and post-operative instructions for root canal therapy, composite fillings, amalgam fillings, extractions, crowns, teeth whitening, took preliminary impressions, presented treatment plans, answered phones, and worked with XL Dent software.

South Elgin, Il

As a sales associate, I provided fast, friendly service by actively seeking out customers to assess their needs and provided assistance. I provided information to customers in order to sell an entire project. I greeted, qualified, recommended and close every customer, maintained the in-stock condition of assigned areas, and ensured it was clean, shop-able, and safe.

As a department manager, I managed 6 departments and I was responsible for enabling and empowering a team of Customer Service Associates (CSAs) of 13 to deliver the best possible customer service experience in the store. This included being responsibility for customer facing activities on the sales floor (greeting customers, listening and probing to understand needs, identifying solutions), as well as non-customer facing activities (down stocking, inventory management and area recovery). I ensured departments were customer ready at all times while inspiring engaging, customer-focused behavior, mitigating and reducing customer complaints, and driving positive first impressions for customers upon entering the store. I was also responsible for coaching, mentoring, training, and continually monitoring Customer Service Associates in my area.

Vocational Certificate, Dental Assisting/Assistant, 4.0

Classes in Chairside, Dental Materials, Infection Control, Dental Radiography.

B.A, Sociology