Robert Garcia Email & Phone Number

Concord, California, Us

Responsibilities include overseeing operations, client relationships, and team management in the security industry across multiple states, including New York, New Jersey, Pennsylvania, Connecticut, Maryland, and Washington, D.C.Key Responsibilities:・Operational Leadership: Ensure seamless daily operations by managing staffing, training, and deployment of security personnel across multiple locations and jurisdictions.・Client Relationship Management: Cultivate strong partnerships with clients to understand their security needs and provide tailored solutions, fostering long-term satisfaction and retention.・Compliance and Quality Assurance: Oversee adherence to state-specific security regulations and company standards, ensuring compliance across all areas of operation.・Team Development: Lead and mentor a diverse team of managers, supervisors and guards, promoting professional growth and maintaining high levels of morale and productivity.・Financial Oversight: Manage budgets, track expenses, and implement cost-effective strategies to achieve profitability goals.・Crisis Management: Develop and execute emergency response plans to address incidents, minimizing risk to clients and the company.・Strategic Expansion: Identify growth opportunities and expand services into new markets within the assigned territory.

Denver, Co, Us

Responsible for all security operations at the Asbury Ocean Club, The Asbury Hotel and the Asbury Lanes.

New York, Ny, Us

Lead a multi million-dollar security firm based in New York City with responsibilities throughout NY, NJ, Fl and NV. Tasked with improving operational function as well as developing staff and policies and procedures throughout the organization.

Irvine, Ca, Us

Managed the client relationship within the government sector. Promoted to Branch Manager and lead a team tasked with providing exceptional customer service and security to 35 accounts including Battery Park City and the Smithsonian Institute.

Bayonne, Nj, Us

Managed the development and implementation of global security policy, standards, guidelines and procedures to ensure ongoing maintenance of security. Developed a County wide Security Committee and Co-Chaired the Life Safety Committee.

New Brunswick, New Jersey, Us

Recruited as Director of Security after a major embezzlement scandal at Authority to revamp security initiative and develop new improved cash handling processes.Director of Operations• Managed daily operations of seven parking decks and nine parking lots within the City of New Brunswick which has total annual revenue of $20,000,000• Responsible Urban Enterprise Zone (UEZ) program and departments include Security, Facilities & Maintenance, IT, Enforcement and Valet• Oversee construction projects including two new decks within the City of New Brunswick• Established, enforced and updated policies to keep business agile and responsive to changing market conditions• New Technology Implementation - Automated ticket issuance, valet operations and website for the New Brunswick Parking Authority reducing labor costs by 12%Director of Security• Established security policies and procedures to create a new standard for department• Developed new cash handling procedures to ensure accountability of all incoming and outgoing revenue for the Authority• Hired and maintained a high retention rate throughout my tenure

Vancouver, Bc, Ca

Responsible for the safety & security initiatives for the New York Container Terminal in Staten Island, NY. Safety Officer for organization, designated by the US Coast Guard as Facility Security Officer (FSO) for organization as well as Rail Security officer (RSO). Liaison to US Coast Guard, Customs and Border Protection, Waterfront Commission and all local, state and federal law enforcement agencies.

Edison, New Jersey, Us

Director of Security for Jersey Shore University Medical Center, a 700 bed, 1.2 million square foot hospital and Level III trauma center in Monmouth County, NJ.

Bethesda, Md, Us

Responsible for the safety and security for hotels in New Jersey under the Marriott brand and New York City hotels under the W Hotel brand. Developed emergency response plans and conducted investigations while developing relationships with local, state and federal law enforcement.

New York, Ny, Us

Assignments included patrol duties, narcotics investigation and crime analysis. Developed database to track crime throughout area of responsibility and provide COMSTAT reporting for area of responsibility. Active member of the 1st Precinct Community Board.

National Preparedness Leadership Initiative

Education record