Raul C Gutierrez Email & Phone Number

Austin, Texas, United States

In this role, I worked to aid the company’s clients, mainly schools and school districts, to their resolve issues and update their websites. Typically this involves making changes on their homepage, adding DNS records, integrating SSO or active directory authentication, or walking them through the company’s proprietary Content Management System. Additionally, I participated in webinars explaining different aspects of the CMS to clients, assisted in closing sales, and wrote technical articles on the company’s help center.

Austin, Texas Area

Web developer well versed in react.js

Austin, Texas Area

12-week full time program focused on full stack web development

Austin, Texas Area

• Managed health benefits for the employees of several large government contractors through fringe accounting, while auditing and maintaining data integrity under strict time constraints• Provided customer-facing support to clients and advocate to their carriers on their behalf to resolve any inconsistencies in order to ensure continuity of employees’ coverage• Delivered monthly Excel invoices built on the amount of employees’ hours worked, which include contributions, deductions, enrollments, and hour bank calculations

Greater Seattle Area

Payment Application• Secure revenue by processing payments made to MCN through various methods and applying them to the specific services rendered by the company • Maintain integrity of accounts by researching payments lacking insufficient information to guarantee funds are correctly allocated to services and accounts, and ensuring duplicate payments are not processed Record Keeping• Maintain archives of payments and important tax documents, such as 1099 and W-9 forms, from MCN clients and medical providers • Audit asset accounts to assure the integrity of the funds available to the companyAccounts Payable Assistance• Process invoices sent to MCN to prepare for payment upon due date• Perform daily quantitative verification of pre-payments issued to doctors prior to performing examinations or reviews

Greater Seattle Area

Invoice Generation• Assigned billing amounts to services rendered through MCN's national network of contracted medical providers in accordance with fee agreements and schedules• Generated invoices and billed clients using Microsoft CRM and Microsoft AccessPayroll• Extracted and analyzed relevant Accounts Payable data from daily reports• Generated new data formatting standard that resulted in improved transparency within the Accounting Department• Generated a payment summary to be sent along with a check to each medical provider being paid. This summary allowed providers to access key information quickly and convenientlyBill Review• Analyzed invoices sent to clients from medical providers, and identified pricing discrepancies and services for which they were overcharged. These findings resulted in savings of hundreds of dollars per invoice for some clients, and reduced most of the outstanding invoices, which improved metrics• Returned invoices to clients along with an Explanations of Review (EOR), informing them of the reductions obtained and new balance due. This simplified their billing process and improved their customer experienceCollections• Followed up on outstanding invoices, and investigated Denials and Explanations of Reviews sent to MCN. Discovered root cause and justifications for invoiced amounts for most invoices, which resulted in clients releasing payments for services rendered

Dallas/Fort Worth Area

• Manage all social media through various platforms and generate traffic by adding and updating content during peak traffic hours• Engage clientele through methods of direct and indirect communication to generate more repeat visits and new client introductions• Manage Portable Wall services by overseeing scheduling, transportation, and customer relations• Interface with new clients by giving Orientation Tours to introduce the facility and amenities

Dallas/Fort Worth Area

• Managed multiple social media outlets and websites for the company• Photographed several products and edited the shots on Photoshop to showcase on the different websites managed

Dallas/Fort Worth Area

• Analyzed and revised production plans to ensure schedules met customers’ promise dates for the upcoming months

Web Development Immersive

Bachelor Of Arts (B.A.), Economics

Activities and Societies: French ClubResidence Hall Government President - Presided over meetings and set the agendas - Approved events.