Currently Leading delivery of Multiyear effort to install, migrate to Salesforce Platform for Caremark Call Center (Through 2023) Yearly investment of 20+ MillionLeading process & governance with digital product, agile & traditional IT teams. (Adoption & Transformation)

Designed created operating models for Transformational teams utilizing various agile frameworks. Leading and currently owing Center of Best Practices for Agile Framework Delivery for Pharmacy Benefits Management Portfolio)Delivered Strategic and Cost Saving Enterprise Programs (Digital and Paperless Portfolios for Caremark.com) Delivering over 4 Million in savings.

Responsible for full ownership and overall Program Delivery. • Accountable for Tracking Company Issues and Risks across multiple programs & portfolios.• Versed in Executive updates and presenting status, key updates to executive leaders. • Responsible for Resource and Project forecasts/Budgets across Pharmacy Benefits Innovation Portfolio• Track security requirements & compliance for application/infrastructure in the portfolio. • Resource Management for direct reports (9) and career development.• Team Structure Definition and Structure (including Roles and Responsibilities)

Program Manger for Med-D Analytical Reporting Services Portfolio.(Owner for overall project delivery ) Past Delivery included Robotics Automated Process Solutions (RPA) and Patient Customer workflowIncluding Analysis and evaluation on RPA tools: UiPath, and Assist Edge Delivered (Portfolios of 300K+hours) including Specialty Pharmacy portfolio – install of new Pharmacy front end system. Actively Tracking Issues and Risks across Claims Government Programs (Medicare-D)Responsible for Resource and Project forecasts/Budgets for Employee Claims ProjectsSpecializing in Enterprise Data Warehouse projects (data transfer & ETL) Managing new infrastructure projects including new Hadoop cluster for archival pharmacy recordsTrack security requirements & compliance for application/infrastructure for government services program (Kerberos)

Designed and managed life cycle of development for a new self-service web-page for MetLife Structured Settlement Brokers.SDLC (software development life cycle) methodology champion for Corporate Benefit Funding inMetLife. Including training and introducing practices and standards for team.Introduced new tools and practices to Corporate Benefit Funding Group including Open Span andiRise. As well as managed project auditing and risk compliance.Reviewed and executed statement of work with various vendors for project work. (Tata, Xerox,Cognizant, Infosys)Forecasted and budgeted for Transformational Projects (Budget: $10-$25 million) Including resourcemanagement.Supported ThirdyParty Applications: HP ProductXpress, Vitech (v3) Murex

Included various IT positions across various lines of business in MetLife.Software Development (java development)Database Administration (UDB, SQL)Hardware Engineering ( Voice Engineering) Business System Analyst (Requirements gathering, analysts, documentation)Quality Assurance Testing (HP Quality Center, Test case development)

System Analyst- Soarian Enterprise Solutions Testing • Worked on System Test Team and Workflow Team.• Designed navigation for workflow management, used in testing.• Worked with and Analyzed Use Cases and User Interface Specifications.• Exposed to Agile/Scrum Methodology. • Created and tested Test Scripts and Procedures. (Using Test Director)• Passed HIPPA compliance training, dealing with privacy of medical information