Ravi Chander Email & Phone Number

New York, NY, US

• Manage day-to-day Salesforce needs: creating/updating reports and dashboards, record updates, bulk uploads, add/remove users, role and profile management, permissions and access.
• Day-to-Day Field Service Lightning administration and support: Salesforce Maps, territory assignments, schedule updates, FSL admin supporting Dispatch.
• Manage end-user, internal case queue for user support tickets.
• Supporting the SFDC Project team with configuration changes, including but not limited to: Workflows, Process Builders, Flow, fields, page layouts (lighting), record type, mobile administration, Dashboards and Reporting.
• Support UAT sessions with user groups prior to releasing new functionality, as well as gather end-user feedback for consideration by the Product Owner, Business Owner, and Project Team.
• Overall platform maintenance, security reviews, release updates, and general system monitoring to identify vulnerabilities and unused, underutilized or inefficient platform features.

Richmond, VA, US

• Leading client sessions, gathering /prioritizing requirements (user stories) & creating solution documentation
• Configured data integration and automations including alerts & process builder to solution for business needs
• Lead weekly sprint review meetings to review enhancements and prioritize sprint backlog
• End user training documentation and workshops to ensure understanding and user adoption of customizations
• Automations including email templates, alerts, process builders & flows in order to properly solution for business needs
• Salesforce Security - ongoing maintenance and structuring of roles/profiles/permission sets/sharing Settings

New York, NY, US

IT Systems Manager for the Department of Epidemiology and Biostatistics.Managed the Data Center and data center migration from an older to a newer location in New York City. Project manager for the caTissue application of the Cancer Biomedical Informatics Grid (caBIG), a US government program to develop an open source, open access information network for.

Burlington, Massachusetts, US

I provided Application install and configuration support to EtQ and their customers. This is for companies who require FDA (21CFR, eMDR) FAA or ISO 9001 compliance quality management system software. I encourage you to look at http://www.etq.com

Chicago, IL, US

HP Unix Systems Administration, Nagios, HP Data Protector, and Windows 2003 Server administration.

US

System Administration of HP Unix servers and clusters.

Cincinnati, Ohio, US

IT Security Specialist at The Gillette Company.

Santa Clara, CA, US

HP Unix Administration, Oracle, MSSQL, MS-IIS, Apache, TIBCO and Weblogic support.

Fairfield, Iowa, US

Systems Administrator, managing Solaris, NT and Windows network for this organization.

Fairfield, IA, US

System Administrator for Windows NT, Solaris and Linux servers for the Computer Science Department of the University.

Ms, Computer Education

Ranger

The Internet Society'S Workshop On Web Technologies

The Internet Society'S Workshop On Networking Technologies

Diploma, Spanish