Rob is an ambitious professional with a proven record enriching the lives of low- and moderate-income families/individuals. He excels at marrying innovative ideas with data-driven, time-tested best practices that empower organizations to thrive. Throughout his career, Rob has contributed a keen ability to distill objectives into actionable plans capable of supporting goals while enhancing continuityCareer Highlights:● 25+ years’ experience leading top-tier banking operations in roles including, but not limited to: President of Loan Operations, Executive VP and Manager of Business Services and Online Banking, Senior VP and Branch Manager● Conceptualized and deployed a new Management Operating System that improved loan production times by 35% and decreasing cost per loan by 20%● Flawlessly executed restructuring of departments, resulting in greatly improved audit outcomes● Effective resource capacity management accounted for 200% growth in production over 5-year timespan ● Launched a new user interface for mainframe data that reduced training time from 6 weeks to just 2 weeks● Successfully managed Fulfillment Operations for all Commercial Lending with originations exceeding $1.5B annually and all Mortgage and Consumer Lending with origins exceeding $2B annuallyProfessional Skillset● Direct Report Management● Executive Strategic Planning● Training | Coaching | Mentorship● Loan Servicing● Contract Negotiation | RFPs● Risk Management Tactics● Project Management● Lean Management Methodology● Mortgage |Commercial Lending● Relationship Management● Program Creation | Implementation● Digital Marketing | SEO Strategies● Fannie Mae | Freddie Mac LendingTechnical Proficiencies: Black Knight MSP | Encompass Ellie Mae | Black Knight Empower | Salesforce.com | MS Office Suite | O365