- Maintain a state of readiness for emergency response; operate, inspect, repair and perform other technical tasks related to the apparatus and equipment in the Fire Department. - Administer first-aid to injured or afflicted persons, spinal and cervical immobilization; stabilized patients for transport; performed Cardiopulmonary Resuscitation (CPR).- Provide necessary first aid and life support as necessary; operated numerous types of rescue, emergency and fire suppression equipment as necessary.- Perform emergency medical duties as designated by state health and regulatory agencies for an Emergency Medical Technician.- Ensure that appropriate conditions are maintained at assigned station; ensuring that all equipment and apparatus is in a constant state of readiness for emergency calls.- Conduct a thorough check and test of self-contained breathing apparatus (SCBA) and other equipment; performing minor maintenance on apparatus and equipment.- Participate in activities and operations in response to natural disasters, major accidents, incidents involving hazardous materials, and other emergency situations.- Prepare periodic accurate reports regarding activities and functions of the department as assigned including those related to reporting medical service provisions.- Develop and maintain positive, effective working relationships with district employees, volunteers, reserves, district residents, other governmental agencies and the community.

Support mission-critical programs across the government. Partnering with Defense and Federal Civilian agencies to help solve complex business challenges. These challenges can include,financial, transformation, and technology services and solutions that drive improved outcomes and build lasting value for Government and citizens.

•Served as lead contact for customers during all phases of the log home construction process, to include, plan design, material selection, site preparation, and facilitation of material deliveries.•Led seminar and workshop discussions on various topics of home plan design and log home construction. •Created and managed various social media sites to display products and call to action of followers, which resulted in increase in leads and overall sales.

•Performed business needs assessment and requirements planning for an automated application development initiative which resulted in a 60% decrease in cycle time processing of enrollment for returning demobilized veterans.•Led discussions with business end users, project and technology management that identified, defined, interpreted, and clarified scope of problems/issues in terms of complex business systems requirements and processes. •Developed detailed User Acceptance Test (UAT) plans, conditions, scenarios, cases, related data, and execution schedule for system enhancement and client implementation.•Formulated business process & use case models as part of the initial requirements & facts gathering session. •Facilitated process of outstanding defects and system problems, ensuring accuracy and deadlines were met throughout the project lifecycle. •Created and led an Agile community of practice group within department to expand and share the teams experience and working knowledge of policies and principles.

• Facilitated Joint Application Development (JAD) and Requirements Gathering Sessions (RGS) for business requirements needed in development of clients needs.• Led implementation application enhancement project, resulting in reduced time and staffing needed to implement new clients within online Disability Application System. • Served as Client/Vendor liaison throughout plan, analyze and design phase. Publish documentation including, project plan, high level and detailed business requirements, workflow diagrams, and output requirements.• Organized team planning sessions that created workflows, gathered data, performed gap analysis and formulated recommendations for successful project implementation.• Served as mentor for junior business analysts with accountability for training, orientation and ongoing support.• Performed business needs assessment and requirements planning for customer specific IT development. • Led discussions with business end users, project and technology management that identified, defined, interpreted, and clarified scope of problems/issues in terms of complex business systems requirements and processes. • Developed detailed User Acceptance Test (UAT) plans, conditions, scenarios, cases, related data, and execution schedule for system enhancement and client implementation.

• Electronically create and maintain maps, Geographical Information System layers, and geographic computer files by interpreting geographic or legal source data.• Develop world maps using aerial photography and satellite imagery. • Utilize geographical editing software to update terrain features as referenced in satellite and map imagery.

• Provide presentations to clinicians regarding clinical volume trend analysis to maximize resources, enhance revenue, and assist in establishing clinical protocol guidelines.• Operations manager responsible for the management and supervision of 24 clinic employees.• Project lead responsible for the management, purchase and installation of diagnostic equipment according to state regulations.• Manage vendor contracts ensuring that business partners adhere to program requirements and contractual commitments.• Develop and implement OSHA safety course to bring clinic into compliance with federal guidelines and conducted company wide training including physicians, administrative leadership and support staff. • Develop and implement policies and procedures for clinic in areas of compliance, risk management and patient satisfaction.• Implemented quality care initiative projects to evaluate continuity of patient care, and to seek areas of improvement.

• Lead project to review Revenue Cycle Management, documented process workflows between clinical departments, information systems, patient accounting and billing using MS Visio. • Utilized process documents to incorporate compliance standards, determine process ownership, and demonstrate technical automation opportunities and fault points yielding lost revenue.• Proven skills in organizing team planning sessions to create workflows, gather data, perform gap analysis and formulate recommendations for successful project implementation. • Facilitated business process focus group comprised of cross functional IS personnel dedicated to documenting IS processes and determining fault points. • Presented business process analyses and recommendations to hospital executive leadership

Group Practice Administrator – Ambulatory Care Clinic• Lead a cross-functional team of 22 technicians and medical support staff. • Proven management skills in scheduling, training staff, performance evaluation, developing and maintaining policies and procedures, process improvement and ensuring regulatory compliance. • Maintained supply budget of $65,000 used for purchasing and maintaining equipment essential for clinic needs. • Reduced paperwork by 50 percent by designing and instituting an electronic medical forms repository, interfaced with patient databases. Initiative dramatically reduced labor costs. • Highly proficient user of clinical enterprise information systems utilized for scheduling appointments, entering orders, retrieving results and ensuring continuity of care and follow-up.