Rob Horton Email & Phone Number

Rochester, NY, US

https://branded.me/rchortonExperienced Outside Technical Sales, Account and Product Manager with proven ability in utilizing technical experience & solutions selling to improve processes, sell, promote, & position the product, while increasing customer awareness, confidence, & brand recognition. I leverage product quality along with personal and company.

Syracuse, New York, US

Technical Industrial Sales (Road Warrior) and account mgmt. 200+customers, $1mil in sales, 18%+ growth, central Ny into upper Pa. Existing and cold calling.Customers served: Private and Public, Industrial, municipal, commercial, OEM's, Mfg's, quarries, energy, lumber, mining, bakeries, food handling, wrapping, packaging, Health care, water treatment plants.

Rochester, New York, US

• Regional & National Sales, Applications, & Account Management for electric motor controls with 16% growth in territory sales.
• Bridge departments and vendors to streamline process, promote existing and advise on new product features and strength requirements, champion the product and brand.
• Product Positioning. Develop p/n build structure & spec. data/ feature listings for website inclusion, sales support, & marketing.
• Proficient using individualized & personal attention & technical knowledge to competently understand the issue, increase customer confidence, & gain the sale while increasing customer base.
• Handle sales projects where increased technical & systems application experience required.
• Prospect & communicate with new and potential customers, grow new accounts & regain lost business using brand promotion & ability to handle the entire sales process from initial contact, through quote & sale, to final.

Bloomfield, CT, US

• Electrical & technical sales support to all 200+ branch sales locations to increase sales, margins, and customer retention by providing application & sales assistance, expanding branch & individual technical.
• Marketing support - Develop newsletters, product selection, sourcing guides/data sheets, manufacturer cross-reference guides & interchanges, product research & comparisons - $, features, part numbers.
• Application engineering, product & system knowledge. Working with sales and/or directly with the customer.
• I provide the “tools” & then influence & motivate to increase proficiency.
• Awareness & understanding of the competition.
• Create concise quotes & BOM’s.

Bloomfield, CT, US

• Total Panel layout, construction, wiring, and testing
• Created and priced BOM and component layout.
• Assembly Team Leader-  Review project with employee prior to job initiation  Review assemblers component layout - door and panel, prior to construction  Instruct individual assemblers for conformity in overall.

• Maintenance and preventive maintenance of:  Mechanical/hydraulic equipment (Blow molding)  Plant conveyor systems.
• Organized Maintenance and parts storage areas, advised manager of inventory levels on critical parts.
• Mechanical, hydraulic, electrical, and pneumatic systems

Rochester, New York, US

• Recognized proficiency in servicing, training, and selling – I put in the effort, skills, and dedication to handle the key accounts (international and domestic) and be the Field Engineer of choice.
• Key account management - Extensive domestic and international travel.
• Chemical pump and system applications/technical support – Product/ system analysis.
• Quoting – Sales - Product costs, Field service and training costs.
• Field expertise and performance:  Pump/system diagnosis.  Repair, preventive Maintenance (P.M.), upgrades, new installation start-up & certification.  Extensive customer training - Classroom and hands on field site.
• Inter-departmental collaboration. Sales, engineering, assembly, and field service.

• Ironcrafter:Mechanical/Hydraulic equipment Mfg. (Brakes, Shears, Power Units)Manager Field Service Group & Field Service Technician
• Customer and new employee training
• College, School, and BOCES student training. Equipment use Safety
• Customer servicing and satisfaction: Address, mange, and resolve customer concerns and issues Manage disgruntled customers to maintain customer retention and satisfaction
• Total product build, mechanical, hydraulic, and electrical controls
• Field Service scheduling and performance

Continuing Towards Associates In B.A., Business Administration

Personal Study, Networking

Business Administration And Management, General