*Handling inbound calls from potential clients who are interested in PACE Program *Providing education about PACE Program to potential clients receive from Maximus, Providers, Internet Search*Assisting clients enroll to PACE Program by assisting New Medicaid Application, setting up Pooled Income Trust, scheduling Maximus/NYIA/ CFEEC Evaluation, scheduling plan assessment, presenting Service Plan, delivering Enrollment Paperwork, submitting case to Maximus for enrollment approval… Show more *Handling inbound calls from potential clients who are interested in PACE Program *Providing education about PACE Program to potential clients receive from Maximus, Providers, Internet Search*Assisting clients enroll to PACE Program by assisting New Medicaid Application, setting up Pooled Income Trust, scheduling Maximus/NYIA/ CFEEC Evaluation, scheduling plan assessment, presenting Service Plan, delivering Enrollment Paperwork, submitting case to Maximus for enrollment approval including plan to plan transfer call, and ensure services authorizations are set up and sent to vendors. *Educating potential clients about Medicaid Eligibility, Medicaid Supporting Documentation, and Pooled Income Trust if potential clients have excess income*Identifying different Plan codes and Medicaid codes to initiate enrollment process*Assisting with remove Medicaid Restriction codes and Medicaid Conversion*Screened enrollment eligibility by using Epaces and Universal Assessment System*Resolving enrollment rejection due to various rejection reasons*Working and communicating closely with Outreach Marketing, Provider Relation, Clinical Intake, Providers/Doctors/Vendors to ensure issue and concern are resolved in a timely manner in order to complete enrollment process and to reach customer satisfaction*Assisting clients’ Designated Personal Care Aides complete Centerlight CDPAS Application and Fingerprint *Resolving enrollees’ service issue or concern with Centerlight Care Delivery Team*Following up with daily tasks and calls include creating and entering data information in Care Compass Show less

NEW HIRES AND START OF CARE: * Audits charts received from the Recruiting department for compliance and follows up with Recruitingor Intake on missing documents as applicable.* Audits new caregiver documents for compliance and enters in the system.* Sends compliance note to coordination to approve start of care.* Documents on HHA Exchange if start of care cannot be confirmed due to compliance issues.* Accurately files documents on HHA Exchange and Papervision in real… Show more NEW HIRES AND START OF CARE: * Audits charts received from the Recruiting department for compliance and follows up with Recruitingor Intake on missing documents as applicable.* Audits new caregiver documents for compliance and enters in the system.* Sends compliance note to coordination to approve start of care.* Documents on HHA Exchange if start of care cannot be confirmed due to compliance issues.* Accurately files documents on HHA Exchange and Papervision in real time.* Adds new rate on spreadsheet.ONGOING COMPLIANCE: * Follows up with caregivers annual medicals; reminds caregiver 2-4 weeks ahead of time.* Follows up with I9 documents for expiration as needed.* Update profile and payroll of any changes in caregiver's demographic information and/or filing status.* Caregiver status is current (Active, Inactive, On Leave).* Employment verification letters as requested.* Disability claims as requested – everything has to be documented.* Assist with health insurance as requested.* Follow up with temporary leave letters/resignation letters as needed* Documents ALL attempts to obtain medicals, updated I9 documents, temporary/resignation letters asneeded.* Utilize Right Signature as needed to obtain documents.* Documents any change in PA’s status accurately. Show less

* Completing initial phone screens to evaluate applicants’ qualifications* Schedule and conducts orientation with applicants, ensuring that all required paperwork is submitted, and that company policies and procedures are reviewed* Verifies employment history and conduct reference checks* Uploads all new hire and orientation documents to PaperVision* Schedule all employees for in-service training and ensure all tests and acknowledgement forms are complete* Assists in the… Show more * Completing initial phone screens to evaluate applicants’ qualifications* Schedule and conducts orientation with applicants, ensuring that all required paperwork is submitted, and that company policies and procedures are reviewed* Verifies employment history and conduct reference checks* Uploads all new hire and orientation documents to PaperVision* Schedule all employees for in-service training and ensure all tests and acknowledgement forms are complete* Assists in the periodic audit of all HHA files to ensure compliance with HRA, DOH, OSHA and other government agencies’ requirements* Ensures compliance regarding Short-Term Disability, New York Paid Leave Act, Workers' Compensation, and Family Medical Leave Act* Initiates a reactivation process for all inactive employees including letters, emails and calls* Develops strong, long-standing relationships with the caregivers Show less

* Takes vital signs, medical history and medication history including allergies.* Prepares patient charts for physician on eClinicalWorks. * Ensuring all medical records are correct and up to date.* Coordinates outside testing for patients, assures results are returned as well as performs diagnostic testing as ordered by physician.* Verifies diagnosis and procedure codes (ICD- 10)for medical billing.* Administer injections as directed by physician.* Notifies patients of… Show more * Takes vital signs, medical history and medication history including allergies.* Prepares patient charts for physician on eClinicalWorks. * Ensuring all medical records are correct and up to date.* Coordinates outside testing for patients, assures results are returned as well as performs diagnostic testing as ordered by physician.* Verifies diagnosis and procedure codes (ICD- 10)for medical billing.* Administer injections as directed by physician.* Notifies patients of test results as directed by physician.* Operates medical equipment as required. Show less

* Collaborates with members of the health care team in coordinating and implementing plansfor patient care.* Participate in pre-visit chart preparation by ensuring required lab results anddocumentation are available in the medical record for practitioner review on eClinicalWorks. * Performs vital signs, height & weight measurement and screening procedures which may include, but are not limited to, head circumference, audiometry, and vision testing.* Documents findings in the… Show more * Collaborates with members of the health care team in coordinating and implementing plansfor patient care.* Participate in pre-visit chart preparation by ensuring required lab results anddocumentation are available in the medical record for practitioner review on eClinicalWorks. * Performs vital signs, height & weight measurement and screening procedures which may include, but are not limited to, head circumference, audiometry, and vision testing.* Documents findings in the medical record. * Collects and assists providers in collection of specimens, as required, using appropriateprotocols such as infection control. Completes requisitions, labels and routes specimensaccording to standard procedure. * Performs electrocardiograms (EKG) and phlebotomy in accordance with provider orders. * Adheres to infection control standards including, but not limited to, hand hygiene, use ofPPE, isolation of patient with known infectious disease, and equipmentdisinfection/sterilization.* Assists physicians and nurses with special procedures and examinations including, but notlimited to lumbar puncture, pelvic exam, etc. following appropriate protocols such as infectioncontrol, universal protocol, and patient identification.* Performs variety of other clerical functions such as filing of paper medical records, processinginsurance forms, preparing financial records, photocopying, answering phones, and assuringefficient flow of patients through the suite, etc. Performs related duties, as required. Show less