Richard Beas Email & Phone Number

San Diego, California, United States

San Diego, California, United States

Greater San Diego Area

Greater San Diego Area

• Main resource for walk-in, appointment, and telephone clients. Providing resources and comfort to LGBT clients in need or crisis.
• Connect and enroll clients to counseling, Ryan White HIV programs such as ADAP and OA-HIPP, medical insurance programs through Covered California, hotel vouchers, bus pass programs, housing and shelter wait lists and.
• Data entry, document collecting, case notes, uploading, and file up keep for case management and counseling clients.
• Create and maintain training manuals, procedures, resources, and information for Front Desk Volunteers and clients.

Palm Springs And Cancun

• Created a fun, unique vibe for three Mexico properties and one in Palm Springs while integrating brand standards. Executed events from start-to-finish including working with vendors and clients, handling purchasing.
• Oversaw guest tours, guest recovery (setting goals to achieve highest guest satisfaction and on-the-spot guest grievance mitigation), and event space sales and management, including converting night show setups for a.
• Oversaw staff onboarding and training including customer service courses.
• Created staff newsletters and communication logs.
• Managed a team of 20 and interfaced with other departments and managers.