Robert Kight Email & Phone Number

Rochester, NY, US

Rochester, New York, United States

• Implemented Strategic Overhaul: In the face of a daunting development backlog exceeding 100 requested solutions, alongside a demoralized and undermanned development team, proactively identified opportunities to.
• Personnel Development and Recognition: Recognizing the potential for growth within the team, meticulously identified the most promising candidates for professional development. Embarked on an intensive mentoring.
• Enhanced Team Dynamics: To foster a culture of accountability and collaboration across the team, meticulously revamped daily standup meetings, weekly team gatherings, one-on-one sessions, and end-of-day reporting.
• Spearheaded the city’s data strategy by chairing the Data Governance Committee, overseeing four working groups, and contributing to key initiatives including a Beacon Data Service for vacant buildings, standards for.
• Oversaw city-wide information platforms: Led the launch of the revamped property information application, using in-house resources and avoiding $250,000 in consultant costs. This solution became a model of success.

Led teams in supporting hundreds of nano-markets, micro-markets, and quick-service accounts across markets throughout US with flexible hardware designs, mobile ordering, online account dashboards, all integrated with exclusive loyalty and rewards program.

Changed core focus of department from internal infrastructure to supporting life cycle of hospitality in-formation technology for new line of business adopted by ownership. Created processes and policies where none existed, established vendor and product evaluation procedures, and identified and advised ownership on emerging information technology risk.

Taught Graduate Level Course at Syracuse University School of Information Studies for three years.

Managed large-scale IT migration 1,000+ computer workstations involving close collaboration with Tier 1 and Tier 2 Enterprise Help Desk teams and effective, direct support of each end-user.

Managed Information Systems and Telecommunications support to 250 military commands, flawlessly executed complex systems upgrades and relocations while maintaining high-availability and maintained service levels while reducing manning by 50%.

Supervised 18 personnel in system and network maintenance. Regional Sailor of the Year 1998 (Naples, Italy).

Master Of Science - Ms, Cyber Security And Information Assurance

Mba, Technology Management

B.S., Liberal Arts

A.A.S, Computer Technologies