• Consulted with management to analyze computer system needs for management information and functional operations, to determine scope of priorities of projects and to discuss system capacity and equipment acquisitions• Recommended and developed plans for systems development and operations, hardware and software purchases• Managed the development, implementation, installation, and operation of information and functional systems for the organization• Developed, implemented, and monitored management information systems policies and controls to ensure data accuracy, security, and legal and regulatory compliance• Negotiated and contracted with consultants, technical personnel, and vendors for services and products• Provided support to end users in the selection, procurement, usage, and maintenance of software programs and hardware.• Implemented Track-IT a help desk and assets tracking system to allow more efficient handling of end user issues as well as tracking of IT assets • Implemented Bomgar a remote desktop solution that allows remote access to end user computers enabling remote troubleshooting, which provides a quick resolution of end user issues • Planned and supervised office relocations involving IT assets

Manages the information technology department in accordance with organizational policies and goals. Ensures proper functioning of company's information processing system and makes upgrades as necessary. Helps business operations utilize information systems to improve efficiency. Keeps computer equipment, hardware, and software updated to meet organizational needs. Follows appropriate programming procedures.

Sets up, configures, and supports internal and/or external networks. Develops and maintains all systems, applications, security, and network configurations. Troubleshoots network performance issues and creates and maintains a disaster recovery plan. Recommends upgrades, patches, and new applications and equipment. Provides technical support and guidance to users. May require a bachelor's degree in area of specialty and 6-8 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others.

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups.