Robert Lilly Email & Phone Number

Santa Clara, California, Us

Participate in a high-quality multi-operating system infrastructure technical helpdesk driven by tickets in Jira which describe technical tasks, respond to outages, and perform security updates and audits.Selected Results:• Performed monthly DOME and ESXi patching on VMC hosts• Performed monthly patching of Jenkins hosts• Performed a wide variety of quarterly audits including:o Network interface errorso Kernel messageso Jenkins securityo Hosts missing in NetBox/Zabbix/ISMPo Database instanceso Local user accounts to remove inactive users• Performed root cause analysis for any break/fix support as required• Created VMs in vSphere according to specification, insured conformance and compliance via Ansible playbooks, and tracked details in NetBox• Performed hardware relocation, installation, troubleshooting, upgrading, repair, cabling, EOLing/scrapping, etc. • Created/renewed SSL/TLS certificates• Submitted DNS, DHCP, and IPAM (DDI) requests to create DNS records to match FQDNs with the appropriate IP addresses.

Currently fulfilling a full-time, open ended, contract with Intel as an Infra & CI System Administrator providing support for the Software and Advanced Technology Group for physical and virtual systems.Delivering quality consultative services across a broad spectrum of IT processes, including Linux systems engineering; Linux site reliability engineering; infrastructure design and automation; migration to cloud providers; WordPress performance optimization; and HTTP to HTTPS conversions. • Built load-balanced webserver cluster using Terraform and simultaneously deployed to AWS, DigitalOcean, and locally. Ongoing configuration management utilizes Ansible. Web servers run CentOS 7, nginx, php-fpm (PHP 7.2), memcached, and WordPress. Database servers run MariaDB 10.3.7• Wrote shell script (BASH) to migrate WordPress multisite with 5 sites from staging to production. Includes using rsync over SSH to copy and synchronize files, exporting staging database, importing into production site, and performing search and replace to update URLs and file paths.1993 - 2012IT Consulting, Website Development, and Bespoke ApplicationsDelivered IT consulting services in areas such as hardware/software installation, troubleshooting, network design, and custom programming services. Consistently demonstrated leadership abilities by managing projects and directing teams. Guided teams on automating business processes.

Small business coaching, counseling, consulting. Automated business platform. IT services and consulting

Portland, Oregon, Us

As a senior level IT systems engineer, I used my familiarity with a wide range of core IT principles to improve, monitor, and troubleshoot the platform and services, with a strong command of Linux environments, networking, virtualization, and storage.• Migrated applications from DigitalOcean to AWS using IAC and GitOps tools and methodologies.• Collaborated with Operations team to achieve SOC II Type 2 compliance• Developed disaster recovery plans and playbooks for possible systems-related scenarios.• Implemented CI/CD for all applications.• Integrated monitoring tools (Datadog and AWS CloudWatch) and set up alarms to identify when irregularities in monitored metrics occur.• Implemented and managed full lifecycle, provisioning, automation, redundancy, backups, and security for all apps, APIs, and databases.• Investigated, and responded to irregularities in tracked metrics.• Identified opportunities for improvement in the overall reliability of Brandlive’s tech stack.

Beaverton, Or, Us

Lead engineer on newly formed L2 support team for Nike internal platforms and services. Coordinate support between offshore L1 team and internal L3 engineers.• Onboarded newly formed L2 support team• Established clear workflow for L1 to L2 and L2 to L3 escalations• Developed runbooks for L2 support of Nike’s bespoke implementations of Airflow, NiFi, etc.• Work with L3 engineers to establish support standards across multiple platforms and teams.

Bloomfield, Ct, Us

Technical lead on a small data science team. Responsibilities included building CI/CD pipelines in GitLab (which includes utilizing Terraform for standing up infrastructure both on AWS and on-premises OpenShift platform), development and maintenance of bespoke software tools, developing proof-of-concept apps for the data scientist.Selected Results:• Created a tool using Airflow, Python, and Kubernetes in Docker (kind) to replicate Airflow deployments running in AWS on local machine for rapid development. Changes can be tested instantly instead of waiting 10-15 minutes every time for CI/CD pipeline in Dev to complete.• Wrote a custom Python package which incorporates Kerberos credentials and authentication.• Developed a proof-of-concept application utilizing Amazon’s AWS Textract for performing OCR on patient records for the purpose of applying AI/ML on the extracted text.

Beaverton, Oregon, Us

Used Infrastructure as Code tools (Terraform, Packer, Ansible, Git) to deploy, provision, and manage infrastructure on AWS spanning multiple accounts and multiple regions.Selected Results:• Brought all elements of the infrastructure on AWS under Terraform control, including parts originally created manually using the AWS console.• Converted existing Terraform code using Terraform 11.x to be able to Terraform 12.x. The entire project now uses Terraform 12.x• Automated identification and enforcement of policies for rotation of console passwords and access key for AWS users using Lambda function and bespoke Python script.• Automated identification and remedying of security vulnerabilities on EC2 instances using Amazon Inspector, Ansible, Packer, and Terraform.

Santa Clara, California, Us

Worked with the ND SW Core NDIS Team testing not yet officially released enterprise network cards on Linux (RHEL, CentOS, and Ubuntu) on both Intel x86_64 and Arm aarch64 servers.Selected Results:• Automated testing of network cards using Python, mpstat, and iPerf generating data for marketing literature.

Remote Worldwide, Oo

Maintained the server environments for an expansive client base. Served as a subject matter expert to teams on hosting and server infrastructure issues. Set up Linux servers from scratch on multiple providers (both manually and with Ansible). Deployed WordPress to various hosts such as Innoscale and Pantheon. Earned recognition for successfully migrating a WordPress multi-site with 100+ sub-sites from Linode to AWS (Amazon Web Services) with zero downtime.Developed an Ansible playbook for automating the deployment of a VPC and full infrastructure, which currently serves as the template for all new projects, saving hundreds of hours and thousands of dollars annually over the previous manual procedure.

Developed websites and applied technological resources to automate existing processes. Developed, promoted, and significantly expanded three businesses to achieve profitability. Attained significant savings for the company by using Open Source tools to build its websites and automating its SEO and marketing functions. Developed an accounting system for the company, as well as an automated marketing system which resulted in consistent leads, conversions, and new clients.