Rachel Convertino Email & Phone Number

United States

New York, United States

Direct a multi-location practice of clinical/administrative staff. Collaborate with CEO and core leadership team for strategy development of yearly growth and overall missional change to mental health care. Develop and roll out systemic workflows across the organization and ensure successful integration at micro and macro levels.

Telehealth education support for all hematology department clinics during COVID-19.

Work collaboratively to brainstorm and implement effective workflows that increase efficiency across the service, department, and greater institution. Perform various administrative duties, including physician calendar management, coordinating meetings, monitoring Cognos funds, conference schedule, etc. Collaborate with GME to enroll and create schedules for national and for national and international observers. Created departmental resource guide for internal hospital scheduling for new hires.

Provided excellent customer service and use effective communication skills to function as the primary contact between patients and clinical team. Act decisively in fast-changing situations, triaging to appropriate team members. Schedule and coordinate various patient appointments and provider clinics /OR templates.

Burlington, Vermont Area

Interacted effectively with homeless youth who struggled with a myriad of mental health and substance use related disorders• Supported youth in development and progression of service plans• Experience handling crisis and implementing de-escalation techniques• Independently developed a digital file system of mental health resources for all staff • Communicated about critical information, keeping confidentiality• Maintained medical files including CPS records etc. via Apricot and Foothold platforms • Conducted room searches, psychological exams, drug/alcohol testing, and delivered daily medications • Collaborated effectively with multiple teams and local services in crossover settings • Completed 25+ hours of certificates on Relias Training

University Of Vermont

Main Objective: To oversee internal and external chapter outreach through written correspondence. To conduct all correspondence efforts for building relationships, fostering unity and sharing information. Obligations:- Communicated effectively with constituents of the chapter and local community. - Sought knowledge of news and events that related to chapter constituents for correspondence opportunities and promoted involvement of the chapter in local and national causes.- Worked with other officers of Public Relations team to generate stronger connections within the chapters and with members of the community. - Shared and promoted chapter achievements and events with multiple sources for written publication, including The Trident. - Oversaw internal public relations opportunities through the development of a support system within the chapter and weekly newsletters.

Bachelor Of Science (B.S.) & Bachelor Of Arts (B.A), Neuroscience & Psychology

Activities and Societies: Delta Delta Delta, Neuroscience Club, Psi Chi

International Baccalaureate Diploma