Supervise and train 3 employees; Maintain existing Access databases keeping data up-to-date; Chart production, using chart or graph, based on statistics compiled for reference by production and management personnel; Compile statistics from source materials such as production records, quality control and test records, personnel records, and timesheets; Enter, setup, and maintain new / existing employees in company-specific production tracking application; Work directly with customer to supply required reports as needed in a timely manner

Supervise, schedule, and train 2 employees; Use MS Access databases to verify / maintain / setup new user profiles / accounts on various applications; Create new / maintain existing Access databases keeping data up-to-date; Create new and/or update / modify existing Access reports and forms according to the needs / requests of the users; Track production, using chart or graph, based on statistics compiled for reference by production and management personnel; Compile statistics from source materials such as production records, quality control and test records, personnel records, timesheets, survey sheets, and questionnaires; Enter and setup new employees in TimeCentre (payroll) and PCART / PAS (company-specific production application); Enter/maintain new and existing employee data in TimeCentre (company payroll system); Assist in reconciling monthly invoicing; Maintain knowledge of relevant technologies as assigned; Participate in special projects as required

Supervise and train 5 – 10 employees between two sites and two shifts; Create new and maintain existing Access databases keeping data up-to-date; Create new and/or update/modify existing Access reports and forms according to the needs and requests of the users; Maintain current knowledge of relevant technologies as assigned; Assist with asset management and inventory of IT assets; Participate in special projects as required

Supervise and train 5 – 8 employees; Create new and maintain existing Access databases keeping data up-to-date; Create new and/or update/modify existing Access reports and forms according to the needs and requests of the users; Maintain current knowledge of relevant technologies as assigned; Assist with asset management and inventory of IT assets; Participate in special projects as required

Maintain system documentation; Support employees with software and hardware issues through Remedy tickets; Resolve issues or escalate to appropriate level for further troubleshooting; Troubleshoot/resolve access issues with government applications (FIPS, SODA); Create and maintain users’ data in same applications; Resolve issues with documents failing to burn to CDs

Support employees with software and hardware issues; Maintain desktop and laptop computers, printers, and all peripherals; Use Active Directory to verify and maintain user profiles; Support and install various software packages including Office 2007, Windows XP, and other company specific programs; Create new and/or update/modify existing Access reports and forms according to the needs and requests of the users

Support employees with software and hardware issues; Maintain desktop and laptop computers, printers, and all peripherals; Use Active Directory to verify and maintain user profiles; Support and install various software packages including Office 2007, Windows XP, and other company specific programs; Create new and/or update/modify existing Access reports and forms according to the needs and requests of the users

Support internal clients with software and hardware issues by phone and email; Use Active Directory to verify, maintain, and create and/or modify user profiles; Use DHCP scope to troubleshoot server, PC, and printer issues; Troubleshoot/resolve access issues and reset passwords as required for various software; Support and install various software packages including Office (2002 and 2003), Windows XP, and other company specific programs (Delorme, AutoCAD, etc.)

Support internal clients with proprietary software and various commercial software packages (including Microsoft Office (2002 and 2003), ILX, and Windows XP); troubleshoot printer issues; troubleshoot login issues and reset passwords; minor assistance with assembling training materials for incoming agents; Use Active Directory to verify/maintain/modify user profiles and use DHCP scope to troubleshoot server, PC, and printer issues

Setup machines according to customer specsPerform in-process checks to verify machines are within tolerancesComplete any special requests as required