Rodney Cooper Email & Phone Number

La Porte, Texas, United States

• Supervise and direct staff in inspecting, servicing, fueling, and dispatching terminal tractors and trailers, while addressing and resolving related issues.
• Develop and maintain professional relationships with customers and external agencies, addressing service issues and resolving disputes effectively.
• Implement and enforce company policies, standard operating procedures, and safety regulations.
• Analyze and address work problems, providing guidance to subordinates for effective problem resolution.
• Manage shift operations for leased equipment breakdowns, ensuring prompt resolution.
• Conduct investigations and document incidents and accidents involving company property or personnel.

Houston, Texas, United States

• Provided videography services for various clients, managing projects from concept to completion.
• Developed and maintained client relationships, ensuring satisfaction and repeat business.
• Handled all aspects of video production, including filming, editing, and post-production.
• Demonstrated strong project management skills, meeting deadlines and managing budgets.
• Proficient in Adobe Premiere Pro & Final Cut Pro.
• Marketed services through social media and word-of-mouth, securing new clients and repeat business.

Houston, Texas, United States

• Safely transport Calcium Carbonate, Cement, and Limestone Slurry from loading sites to designated delivery points in compliance with federal, state, and local regulations.
• Conducted pre-trip and post-trip inspections of the vehicle, ensuring that all equipment is in proper working order and compliant with safety standards.
• Maintained accurate records of deliveries, including mileage, fuel consumption, and any incidents or observations during transportation.
• Communicated effectively with dispatchers, customers, and team members to coordinate deliveries and address any issues or concerns that may arise.
• Stay up to date with relevant regulations and industry best practices related to hazardous materials transportation.

Houston, Texas Area

• Oversaw day-to-day logistics staff activities, maintaining high levels of quality and customer service in transportation, logistics, distribution, and addressing customer issues.
• Developed and managed the logistics department budget, strategically sourced 3PL services, and allocated resources effectively to meet operational requirements while minimizing costs.
• Analyzed transportation routes and methods to optimize efficiency and reduce costs, and led efforts to implement process improvements, technological advancements, and best practices for vehicle movement.
• Ensured fleet operations complied with all relevant regulations and safety standards, including vehicle inspections, driver qualifications, and record-keeping requirements
• Managed driver scheduling and payroll, provided training and development opportunities for team members, and implemented driver training programs to promote safe driving practices and minimize insurance costs

Houston, Texas Area

• Coordinated the logistics of our rental car fleet, including the movement of vehicles to and from rental locations, service centers, and other designated areas.
• Maintained accurate inventory records, tracking the availability and location of each vehicle in the fleet.
• Planned and schedule vehicle transportation, ensuring timely delivery and pickup to meet customer demands and operational requirements
• Collaborated with rental locations and service centers to manage vehicle maintenance, repairs, and inspections, optimizing vehicle availability while minimizing downtime.
• Monitor and managed vehicle mileage, fuel levels, and other operational metrics to identify areas for optimization and cost reduction Permitted entry with escort for approved persons into secure locations.
• Coordinated with external transportation providers and vendors to secure transportation services and negotiate favorable rates and terms (body shops).

Houston, Texas Area

• Provided exceptional customer service by effectively managing the rental counter, ensuring smooth customer flow, and delivering prompt and efficient telephone service.
• Oversaw and managed a fleet of 195 rental cars, valuing approximately $3.5 million in assets, ensuring proper maintenance, availability, and utilization.
• Developed and implemented a comprehensive employee training program aligned with the core values of the rental car company, fostering professional growth, and enhancing customer service skills.
• Proactively conducted sales and service calls to identify customer needs, generate new business, maintain customer relationships, and promote special offers, resulting in increased revenue, rental days, and fleet.
• Conducted thorough analysis of income statements to identify profit and loss opportunities, making data-driven recommendations for optimizing financial performance.
• Effectively resolved escalated customer issues and complaints in a timely and satisfactory manner, ensuring high levels of customer satisfaction and retention