Robin Goodall-Copestake Email & Phone Number

Ottawa, Ontario, Canada

Ottawa, Ontario, Canada

Ottawa, Canada Area

• Initiated then led implementation of new agile product design process to increase team collaboration, and learner engagement leading to the design of more effective CIHI learning products and increased collaboration across the education department. • Applied systems approach to understanding CIHI stakeholder education needs to develop curriculum map which has become a foundational part of the CIHI persona framework.• Formed cross divisional team to create CIHI persona framework to enhance CIHI’s ability to develop products targeted to stakeholder needs.• Disseminated adult learning theory, knowledge translation strategies and user experience design to enhance CIHI’s capacity building strategy.• Perfected exceptional leadership and coaching skills in managing education team through performance management, personal challenges and team dynamic situations. • Connected with teams across the organization on education products, developed understanding of every business and used the opportunities to collaborate for organizational efficiency.• Provided complex administrative leadership to support the planning of educational programs and designs.

Ottawa, Canada Area

• Organized project management, design and development on Mental Health First Aid and Opening Minds education programs.• Spearheaded team in developing first blended training using asynchronous and synchronous virtual learning.• Facilitated training and individual coaching to program delivery specialists across a wide spectrum of complex organizational structures.• Anchored Project research, development, implementation management, and evaluation of new and existing mental health education programs.• Nurtured strong stakeholder relationships with organizations across Canada in the creation, evaluation and dissemination of specialized mental health programs.• Headed the national program design team on the direction and best practices for these programs.• Provided mental health training support to 1200 lead trainers across Canada.• Ensured routine oversight throughout project or designs execution including meeting the commission expectations for technical, quality, and schedule performance.• Interacted with subject matter experts and instructors to develop training content. • Effectively navigated pedagogy, online learning and educational technology.

Ottawa, Ontario, Canada

• Worked clinically with students with disabilities including completing standardized assessment to define health needs.• Set up effective case management in working with students with disabilities, including supporting students through complex judicial processes.• Identified skills gap and developed training program for professional team.• Oversaw the development and delivery of trainings; strictly ensured the state-of-the-art instructional design principles are adhered to.• Nurtured team members to develop innovative, interactive, and engaging learning programs based on performance learning objectives.

Victoria, Bc Canada

• Led strategic planning, implementation, stakeholder engagement, overall project management and assessment of three complex multidisciplinary programs.• Formulated program specific curriculum, policies and procedures, goals and objectives, staffing models, and conducted assessment to ensure these were being met.• Oversaw a team of fourteen unionized staff members in matrix environment.• Performed staff evaluations through formal performance management and individual coaching.• Responsible for managing six figure program budget.• Established and maintained strategic relationships with key stakeholders including development memoranda of understanding, funding agreements and collaborative projects.• Excellently designed, implemented and evaluated staff leadership development programs.

Victoria, Bc, Canada

• Supervised project and coordinated exam delivery for students with disabilities.• Presented training to enhance services delivered by Student Services front line staff.• Supported employees to foster personal/team growth and achievement of company goals or objectives.

Ottawa, Canada Area

• Fostered working relationship with multidisciplinary clinical team members, to evaluate effectiveness of programs and initiated recommendations to improve service delivery.• Supported firm wide learning policies, ensured they meet business needs and are aligned to the future of work.• Evaluated new options and opportunities to measure behavior change and training impact on business and social strategies

Ottawa, Canada Area

• Coordinated daily program activities for Canadian students and teachers from across Canada• Liaised with various organizations to provide suitable educational programs• Facilitated communication between staff members and participants• Provided support for participants having difficulties in the program

Certificate, Data Science

Course work included intro to data science, recruitment, assembly evaluation and development of a team with complementary skill sets.

Certificate, Adult & Continuing Education

Studied program development, educational theory and program evaluation

Master Of Arts (M.A.), Counseling Psychology

Studied multiple modalities focusing on cross cultural counselling

Bachelor Of Arts (B.A.), English And Music

Dean’s Honour List (2006-2007)