Randolph (Chuck) Rhode Jr Email & Phone Number

Greenville, Sc, Us

United States

- Develop a Marketing Plan for Seller Clients- For Buyer Clients, obtain client interests concerning their desired features in a home, financial ability, home types and -neighborhoods of interest- Identify Properties for Sale through the (MLS) Multiple Listing Service, (FSBO) For Sale by Owner, and Off Market Properties- Assist clients in referring properties that match criteria as requested- Present ALL Offers to Seller Clients- Accept, Decline, or Counteroffer based off Seller Client's instruction- Preside over Negotiations and advise both Buyer and Seller Clients on suitable courses of action- Maintain and Continually Enhance Website- Provide Exceptional Customer Service- Make Self Available for Clients

May 2022 - July 2022 - Senior Operations Manager Recovery and AssetApril 2015 - May 2022 Regional Recovery and Inventory ManagerThroughout the years, managed team members in multiple states, offices (remote and store), corporate office, and warehouse. Consistently work with multiple departments such as Field Leadership, Field Locations, Human Resources, Legal, Compliance, Training, IT, and Quality Assurance.• Team Leadership and Development- Supervise, coach, develop, and motivate team in both store offices and remote environments. - Ensure through coaching and development that employees consistently meet or exceeded KPI goals and company standards.- Delegate and follow up with team members on daily, weekly, monthly, quarterly, and yearly tasks.- Ensure that team is meeting FPCPA, UDAAP, and any other required State or Federal Compliance Standards- Continually developing self and team member skill sets• Vendor Oversight and Management- Work with vendors directly to develop relationships based off mutual trust, respect, and meeting of overall compliance standards- Ensure that vendor is meeting company standards- Ensure that vendor is meeting KPI standards- Ensure that vendor is meeting State and Federal Compliance standards specifically for their field- Ensure that vendor is meeting FDCPA and UDAAP standards- Conducted physical inspections• Human Resources- Exceeds standards in hiring and retaining employees- Works with Human Resources as required in regards to any disciplinary issues- Works with Human Resources on occasion where termination of employment is needed• Customer Service- Team consistently meets or exceeds Quality Department scoring standards- Team consistently meets or exceeds customer service standards - Team consistently had top departmental Quality Assurance scores for 2019, 2021, and currently as of May 2022- Team consistently able to resolve any customer issues

Computer Science, 3.62 Gpa

Activities and Societies: Phi Theta Kappa - Honor Society / Dean’s List Fall 2022Computer Science was just not my cup of tea. I enjoyed.

Hotel/Motel Administration/Management, 3.15 Gpa

Unfortunately, I left school to start working full-time. I would have loved to have stayed and completed my degree as planned.