Ryan Thomas Email & Phone Number

Houston, Texas, Us

Houston, Texas, Us

Responsible for supporting multiple clients in the Oil and Gas Industry globally providing server and network infrastructure support as well as a broad range of services including: VMWare virtualization, SOX auditing, backup/disaster recovery design, implementation and administration, domain migration, and desktop support. Key Contributions: • Provide global support and upgrades to client’s system and network infrastructure.• Evaluate client’s infrastructure and make recommendations for scalability and implement projects based upon client approval. • Design, installation and configuration of virtualization technologies like VMware ESXi 5.5, ESXi 6, and Microsoft HyperV.• Design, installation and configuration of storage components: Internal storage, Attached storages, SAN Switches, HBA, LUN & Mapping, RAID groups, and Volume Groups.• Design, installation and configuration of Microsoft Exchange Server 2007, 2010 and 2013.• Develop server designs, routing protocols and set up hardware to optimize network systems.• Design disaster recovery plans and processes with off-site backup servers and network architecture to ensure 100% uptime.• Plan and deploy network security systems, software, applications, firewall and anti-virus.• Establish IT security and acceptable use policies and ensure they are implemented properly.• Oversee the planning of network connectivity and security audits, process and procedures.• Provide detail information regarding Sarbanes-Oxley (SOX) auditing.• Configure/utilize SolarWinds to monitor servers to ensure uptime, server health and performance are adequate.• Identify operational and infrastructure risks within infrastructure and make corrections to mitigate risks.• Monitor/repair critical elements (i.e. Symantec Enterprise Security, Symantec Enterprise Security Manager, Symantec BackupExec, Veeam Backup and Replication, and more).

New York, Ny, Us

Responsible for supporting Windows OS instances for over 20,000 servers globally and ensuring the highest degree of resiliency and top tier support. Successfully created script to deploy patching software to 20,000+ servers and completed project before deadline. Provide Windows administration support and upgrades, VMware administration, SharePoint administration, and Tivoli monitoring support. Key Contributions: • Provide global Windows support and upgrades to GTI Wintel infrastructure of 20,000+ critical servers.• Create scripts to successfully deploy patching software to entire infrastructure.• Utilized Tivoli to monitor servers to ensure uptime, server health and performance are adequate.• Investigate, analyze, manage and mitigate client incidents.• Manage system information security, installation, and risk remediation activities• Rebuild servers with correct CDI build and install/test critical elements before putting into production.• Test and deploy OS upgrades and patches to Wintel infrastructure.• Utilize SharePoint to manage documents and administer access rights among teams.• HP Integrated Lights Out (ILO) and Dell Remote Access Controller (DRAC) administration and support.• Work with clients to assist and provide troubleshooting with defined repair deadlines for both software and hardware related issues.• Assist teams with disaster recovery testing and support as well as other support as needed.• Identify operational and infrastructure risks within infrastructure and make corrections to mitigate risks.• Monitor/repair critical elements (i.e. Symantec Enterprise Security, Symantec Enterprise Security Manager, Tivoli, customer patching software (DVMT), Symantec NetBackup, Net SNMP, and more).• Create and deploy run books to assist other teams in troubleshooting issues.• Successfully completed tasks within given time frame to ensure that technical objectives are met.

Top IT executive of a litigation support consulting, legal staffing, and offshoring company with offices in Houston, Texas, Washington, DC, and Chennai, India. Provide Windows administration, network operating center administration, LAN/WAN/VPN administration, VMware administration, and intrusion detection and prevention (IDP) monitoring. Also manage FTP servers, AD/DNS, DHCP, wireless access points and load balancers. Design and implement highly available and disaster recovery solutions for clients and employer.Key Contributions: • Provide eDiscovery consulting and support to law firms and corporate clients; and eDiscovery demonstrations and training to clients and employees using proprietary software such as Clarvergence, Catalyst CR, Catalyst Insight, and Catalyst Insight Predict.• Improved system security through setup and ongoing maintenance. Delivered a cohesive solution managing firewalls and containing all IDP software.• Researched, recommended and implemented network enhancements that improved system reliability and performance.• Revamped backup schedule and upgraded servers. Optimized system availability and equipped company with scalable systems to support fast business growth. • Trained domestic and offshore employees across multiple departments on network operations including log-in procedures, network management software, permissions, printing issues, security and use of software.• Create database programming that meets the requirements for a Fortune 500 client and management’s information needs.• Act as escalation point (L3) for other teams providing assistance on end-user critical issues involving terminal services.• Configure, install and administrate network infrastructure and telecommunications system designed to support employees.• Setup, monitor and configure servers running Active Directory, Exchange Server 2007, SQL Server 2005 and more.• Provide infrastructure and remote support to all locations.

Successfully designed and implemented an IT network infrastructure to ensure that the systems are tailored and comply with the companies requirements and needs for offices in Houston, TX and Port Arthur, TX. Installed, configured and maintained network services, hardware systems, and peripheral equipment/devices. Developed and designed web sites and database programs that detail company service capabilities.Key Contributions:• Create database programming to meet management and field-sales information needs.• Design and implement sales systems at company’s regional technical centers.• Train staff on use of new programs. • Configure, install and administrate network infrastructure and telecommunications system that supports over 100 employees.• Established new IT policies which define acceptable IT assets within the company.• Fulfilled administrative responsibilities including the addition of and changes of user desktop, email and PBX accounts.• Install and configure servers in addition to facilitating backup and restoration using NT utility.• Install, configure and monitor status of DOT Matrix and LaserJet printers.• Carry out full installation of Cisco routers and cabling for all routers, switches, hubs and new workspaces.• Successfully engineered a secure VPN (virtual private network) solution utilizing Windows Server 2003.• Setup, monitor and configured a secure Point-to-Point connection to a remote location via T-1.• Setup, monitor and configure servers running Active Directory, DHCP, DNS, FTP, Exchange Sever, SQL Server, and more.• Stabilized, expanded and protected client network and PC environment. Built new file servers to maximize Web hosting, terminal server, file/print sharing and domain control performance.

Associate Of Arts (A.A.), Information Technology

Associates Of Applied Science, Information Technology-Computer 2006 Network Systems