Roy Cheng Yee Meng Email and Phone Number

1. Professional Skills 2. SQL 3. Excel/VBA4. UNIX5. OS Admin6. Web Applications Design7. Financial Industry Awareness (FIA)8. PL/SQL9. ITIL

Provided follow the sun L1 and L2 support for 8 risk and regulatory reporting applications for regions North America, London and Asia Pacific ensuring incidents were resolved within SLASupported the Risk Management team whilst gaining financial knowledge on different P&L attributions and risks for derivatives Carried out troubleshooting and resolved problems using UNIX and SQL which included debugging of SQL stored procedures and removing a system limitationBuilt a macro in Excel VBA and a batch script to improve the efficiency of monitoring the delivery of feeds from upstream systemsManaged and optimised the scheduling of batch processes to ensure risk reports were delivered within SLAs, developing effective time management skillsImproved and updated the documentation of workarounds for known errors on Confluence, making sure that they were concise and easily accessible by support analysts

Researched and proposed the usage of a product life cycle concept to generate inventory forecasts valued up to £2m which improved company’s liquidity by 11% for the next monthIdentified the inefficiency of the profit calculation resulting from traditional Excel input methodology and enhanced the Excel application which improved workflow by 71%Shadowed the Managing Director at meetings with prospective clients and observed the process of appraisal prior to decision-making