Rene Da Costa Email & Phone Number

Katy, Tx, Us

London, England, Gb

Headquartered in Houston, Texas, Texas Petroleum Group owns and operates convenience stores. Texas Petroleum Group also is a leading wholesale petroleum distributor of Shell, Exxon and Mobil branded products to independent convenience store and grocery store operators in the Texas marketplace.

Toledo, Ohio, Us

Marco's Pizza, the nation's fastest-growing pizza brand*, was recognized as No. 51 on Entrepreneur's Franchise 500®, the world's first, best, and most comprehensive franchise ranking. The 44th annual Entrepreneur Franchise 500® is a highly sought-after honor in the franchise industry. Marco's moved up 19 spots, previously ranking No. 70 in 2022. Recognized as an invaluable resource for potential franchisees, the 2023 Franchise 500® ranks Marco's for its outstanding performance in areas including growth, financial strength and stability, and brand power.At the crux of Marco's ongoing growth is its renowned high-quality pizza which has provided the basic foundation to scale. The 1,100-plus unit brand opened more than 90 stores and awarded 140 franchises in 2022. In the last six years, Marco's has doubled its store footprint and has no intention of slowing down. With vast whitespace across the country, company leadership has identified 4,200 potential U.S. locations.

Us

DDO prides itself on having developed a culture of trust, loyalty and excellence. Additionally, the company places a strong emphasis on leadership development, managerial proficiency and operational excellence, which is consistently reflected in the recognition that DDO’s award-winning management team receives. This combination of company culture and leadership focus has given DDO a significant advantage in operating restaurants and achieving sales growth. Continued growth and leadership development is the company goal.

Flowery Branch, Georgia, Us

Team Fox is one of the larger Domino's Pizza franchisees in the US, with 52 stores in Georgia and Columbia, South Carolina.Domino's is the largest pizza restaurant chain in the world based on global retail sales, with more than 17,200 stores in over 90 markets. Founded in 1960, our roots are in convenient pizza delivery, while a significant amount of our sales also come from carryout customers. Although we are a highly-recognized global brand, we focus on serving the local neighborhoods in which we live and do business through our large network of franchise owners and Company-owned stores. On average, we sell more than 3 million pizzas each day throughout our global system.Our business model is straightforward: we handcraft and serve quality food at a competitive price, with easy ordering access and efficient service which are aided by our technology innovations. Our dough is generally made fresh and distributed to stores around the world by us and our franchisees.Domino's generates revenues and earnings by charging royalties to its franchisees. Royalties are ongoing percent-of-sales fees for use of the Domino's brand marks. The Company also generates revenues and earnings by selling food, equipment and supplies to franchisees primarily in the U.S. and Canada, and by operating a number of our own stores. Franchisees profit by selling pizza and other complementary items to their local customers. In our international markets, we generally grant geographical rights to the Domino's Pizza® brand to master franchisees. These master franchisees also profit by running pizza stores, and often by sub-franchising and selling ingredients and equipment to those sub-franchisees. Everyone in the system can benefit, including the end consumer, who can feed their family Domino's menu items conveniently and economically.

Responsible for whole operations of Dunkin Donuts stores and Baskin Robbins including Support Center, Marketing, People Department.* Leading the operations, marketing and people department* Growth company from 3 stores to 11 stores in 2 years - 210 employees.* Training, coaching and developing staff within succession planning platform for promotion to all levels in the business.* Enforcement of policies, standards and guiding principles within the 11 units.* Ensure great communication with Dunkin Brands and all aspects of the business* Ensuring customer service excellence provision throughout the stores. Moving NPS scores from 54% to 85% across all stores.* Responsible for create and deliver P&Ls budgets and monthly communicate to investors.* Achieve bottom line profit budget YTD 2020 during Covid times and and increase of 1.2M over last year.* Coordinate Marketing and local activities across all stores and liaise with Dunkin Brands.* Work closely with Healthy Agencies to ensure the safety of employees and customers and business compliance during Covid times.* Liaise with President to set strategic goals and annual operating plan* Accountable role participating in the journey to achieve goals* Coach and provide guidance to members of the leadership team* Work with Human Resources to create job descriptions, hire competent personnel and oversee employee training programs* Manage the day-to-day running of the business to ensure consistent progress* Work closely with management team from all departments to provide guidance and identify areas with opportunity for improvement* Monitor and manage employee morale in order to enhance company culture* Serve as a problem-solving resource for the management team* Evaluate the efficiency of operational activities and apply improvements

High Wycombe, England, Gb

Costa Coffee is a British multinational coffeehouse company headquartered in Dunstable, United Kingdom, and a wholly owned subsidiary of Whitbread. It is the second largest coffeehouse chain in the world behind Starbucks and the largest in the United Kingdom.Responsible for 23 stores in Bedfordshire and Hertfordshire area, including the Head Office flagship store. Weekly turnover 280K and 275 employees.• Leading the operation of 23 Costa Coffee stores and ensuring the maintenance of high stores standards at all times. • Training, coaching and developing staff within succession planning platform for promotion to either Assistant Manager or General Manager.• Enforcement of policies, standards and guiding principles within the 23 units.• Managing and maximising staff turnover and recruitment.• Ensuring customer service excellence provision throughout the stores.• Highest Region score on customer feedback.• Achieve bottom line profit budget 2014/2105• Trained, coached and developed 4 Stores Manager and 7 Assistant Managers 2014/2015 • Lowest people turnover. 41% versus 43% company target.• Increase of 12% Brand Standards score across 23 stores 2014/2015.

London, Gb

Arcadia Group Ltd. (formerly Arcadia Group plc and Burton Group plc) is a British multinational retailing company headquartered in London, United Kingdom. It owns the high street clothing retailers Burton, Dorothy Perkins, Evans, Miss Selfridge, Topman, Topshop, Wallis and BHS, and the out of town chain Outfit, which sells lines from the other group chains. The group has more than 2,500 outlets in the UK, concessions in UK department stores such as Debenhams, Selfridges and House of Fraser, as well as several hundred franchises in other countries.Regional Hospitality Manager, responsible for 26 units across Midlands and Central London including flagship store in Oxford Street.• Leading the operation of 26 units including restaurants, caffes and coffee shops. Ensuring the maintenance of high stores standards at all times. • Training, coaching and developing staff within succession planning platform for promotion to either Assistant Manager or General Manager.• Enforcement of policies, standards and guiding principles.• Managing and maximising staff turnover and recruitment.• Ensuring customer service excellence provision throughout the stores. • Maintain relationship with merchandiser operator.

Derby, Derbyshire, Gb

With over 500 installations across the globe, Picsolve is the leading image capture partner for the leisure and entertainment industry. We capture over 100 million amazing moments every year with our technology around the world, enabling people to enjoy and share their memories through image and video products. We provide everything you need for a smooth running operation; turn-key solutions that include fully staffed retail outlets, sales and marketing infrastructure, equipment maintenance and system support. We tailor the solution to your brand and customer proposition, helping to build brand equity by enhancing your guests’ experiences during their visit and beyond. Retail Operations Manager, responsible for 3 flagship attractions in UK and Spain (London Eye, Warner Bros. Studios and Barcelona Football Club)• Leading the operation of 3 attractions sites and ensuring the maintenance of high stores standards at all times. • Training, coaching and developing staff within succession planning platform for promotion to either Assistant Manager or General Manager.• Enforcement of policies, standards and guiding principles.• Managing and maximising staff turnover and recruitment.• Ensuring customer service excellence provision throughout the stores. • Maintain relationship with client.

London, London, Gb

SSP UK is the leading dedicated operator of food and beverage brands in travel locations, operating restaurants, bars, cafes, food courts, lounges and convenience stores in airports, train stations, motorway service stations, shopping malls, conference centres and other leisure locations. It has businesses at over 140 airports and over 250 rail stations, operating more than 200 international, national, local and speciality brands in over 2,600 units throughout 33 countries worldwide. Operations Manager, responsible for 3 flagship stations within the Birmingham New Street, Manchester Piccadilly and London Euston. (20 units blue-chip units)• Leading the operation of 2 stations and ensuring the maintenance of high stores standards at all times. • Training, coaching and developing staff within succession planning platform for promotion to either Assistant Manager or General Manager.• Enforcement of policies, standards and guiding principles within the 20 units.• Managing and maximising staff turnover and recruitment.• Ensuring customer service excellence provision throughout the stores. • Maintain relationship with client. • Highest Region score on Mystery customer program for 2 months.• Highest Region sales growth for 2 months.• Exceed EBTDA budget for over 15K for two month• Trained, coached and developed future General Manager and Assistant Manager Candidates. • Responsible for enforcing policies, standards and guiding principles.• Achieved excellent service times and positive sales every year, attaining profits and having the highest turnover of all regions throughout the whole year.

London, London, Gb

Delivery Area Manager, responsible for 18 stores within the Central London area. Leading the operation of 18 delivery stores and ensuring the maintenance of high stores standards at all times. Participating in, and managing marketing decisions and key marketing campaigns.Training, coaching and developing staff within succession planning platform for promotion to either Assistant Manager or General Manager.Enforcement of policies, standards and guiding principles within the 12 stores.Team-building activities and specific coaching and mentoring of key staff.Managing and maximising staff turnover and recruitment.Ensuring customer service excellence provision throughout the stores. Second Highest Company Balance Score Card, finishing the year above target 2009Second Highest Company Balance Score Card, finishing the year on target 2010Short-listed for Area Manager of the Year Award 2009 and 2010.Award winner for achieving Breakthrough results as an Area 2009.Increased bottom-line profit in 2009 by £250K.Trained, coached and developed future General Manager and Assistant Manager Candidates. Responsible for enforcing policies, standards and guiding principles.Managed to near 100% store staff time and reduced staff turnover. (approx. 300 employees) Achieved excellent service times and positive sales every year, attaining profits and having the highest turnover of all regions throughout the whole year.

Atlanta, Georgia, Us

Creator of the "Slice of the Success" Programme, which is the base programme to introduce new franchises to the Business. (This is now in operation in all European Markets).Responsibility for organising and implementing new store openings, from project-stage to building-work through to handover to the operations team.Successful training, coaching and developing of future General Managers and also future Franchisees.Successful implementation and enforcement of operating policies, standards and guiding principles.2002 to April 2006

Ann Arbor, Mi, Us

Nominate Rookie manager of the Year 2004Perfect operations company audit score; Responsible for profitability, always running positive EBTIDA.Responsible for training, coaching and developing future GM candidates.Responsible for enforcing policies, standards and guiding principles.Profit and Loss statement reviews with CRMResponsible for developing a strong bench strength of future GM's.Participate in marketing decisions.Keeping store staffed and reducing turnover.Also responsible for managing store and maintaining high standards at all times.Providing excellent customer service.

Ba, Physical Education

Education record