Richard Anderson Email & Phone Number

United Kingdom

London, London, GB

Supporting Oakley Capital and their Portfolio companies with expertise and consulting around Customer Success, Support, Professional Services and GTM.

Working with companies to help them scale, support their drive for efficiency and customer outcomes. We help companies show measurable value, increase their topline growth, improve efficiency and prevent churn focused on Professional Services, Support and Customer Success teams.We provide consulting for these organisational elements around: - Due Diligence.

London, GB

Pilotlight is a charity that amplifies the impact charities, business and individuals can bring to make a better world. Through the Pilotlight 360 programme, I coach and mentor charity leaders and their boards, giving them the expertise and resources, they need to maximise the good work they do.’

San Francisco, California, US

Giving some time back to other causes and doing a bit of Photography, Reading, Study and taking care of a few things.

London, GB

nShift is the global leader in Cloud Delivery Management Solutions. Our platform enables the delivery of close to 1 billion annual shipments to over 190 countries.We offer an end-to-end cloud platform to automate and optimize the entire delivery management process – from ecommerce shop check-out delivery options to label creation to delivery tracking and.

Walldorf, Baden-Württemberg, DE

Acquired by SAP in 2021.

Solna, Stockholm, SE

Solna, Stockholm, SE

"Snow Software is the largest dedicated developer of Software Asset Management (SAM) solutions, designed to ensure that the $351billion spent in 2017 on enterprise software is money well spent – ensuring organizations have the appropriate licenses for the software they use".Responsible for all global Customer Success activities within Snow, covering.

Foster City, California, US

"Coupa Procurement is part of the industry’s leading enterprise procure-to-pay solution that brings consumer e-commerce shopping ease to your procurement management processes so that you can achieve cost savings while saving your employees valuable time."Responsible for building out all Coupa's services and partner enablement capabilities across Europe.

Reading, Berkshire, GB

"Atex's integrated content management and advertising solutions enable 1000+ media customers to streamline operations and optimise their digital strategies".Responsible for all aspects of customer delivery and operations including Professional Services, Customer Support, Managed Services and business operations including P&L.

Austin, Texas, US

"Bazaarvoice is a network that connects brands and retailers to the authentic voices of people where they shop".Responsible for leading and growing the Implementation, Consulting Support and Client Success functions for Bazaarvoice in EMEA and helping APAC to grow to scale.

Maidenhead, Berkshire, GB

Austin, TX, US

Built the corporate PS team from £0 to a £ 1 Million + professional services revenue per annum in less than 18 months. Created key relationships within corporate level clients for example; Opal Telecom/Carphone Warehouse to conclude a 1500+ user project for TalkTalk business and residential support services to re-engineer business and customer facing.

Bozeman, MT, US

Hired to grow professional services and support in Europe. Grew the team to 25+ and a P&L greater than £ 4 Million. Key achievements were: - Supporting Sales for new customer wins with customers like BA, Opodo, William Hill, EasyJet, DNB, Comet, Dixons Group and BT. - Implementation of Professional Services methodology. - Introduced the EU Technical.

Pointe-Claire, Quebec, CA