Car park management

Key Responsibilities* Create and own service delivery strategy* Create Services Delivery Plan* Account Planning and definition of Service Customer Advocate* Focal point to customer business/technical environment* Raise awareness of services activity within client account* Build relationships across all line of the business.* Identify sales opportunities.* Ensure all Service Delivery solutions are shipped to the customer as required.* Manages, delivers and reports on SLA* Lead the deployment of sun services* Create and update executive information* Manages escalations to the customer and internally assess skills required for account* Contributes to the cost control and margin improvement for services delivery.

* Supplier management* Vendor selection* Sales Forecasting * Delivery spend analysis* Account P&L* Service Reporting* Gap analysis

* Managed Rovers promotional cars supplied to celebrities,politicians, television programmes and other promotional events* Key liaison for Promotional / Celebrity users* Client satisfaction* Ordering cars* Arranging just in time delivery* Special attention to detail* Ensuring fleet were kept in good condition and contractual obligations adhered