Ryan Cooper Email & Phone Number

Greater St. Louis

Greater St. Louis Area

• Responsible for sales, service and logistics for 700 customers, across 23 routes and a department of 25 sales and service professionals• Over the last year, successes include: 35% increase in new sales, O/T reduced by 17%, and helped lead the integration of a second, area operation after nationwide merger of the two companies (ImageFIRST)

Greater St. Louis Area

• Oversaw production, service and administration of a $9 million healthcare laundry operation• Duties included P&L and budget management, and achieved revenue growth of 24% • Implemented a plant-wide sort/organization software system (“brains” of the process)

St. Louis And Kansas City Regions

• Tasked with identifying customer solutions and overseeing projects through execution/utilization• Created an Online Resource Center with 50+ educational materials for healthcare facilities• Worked with software design team to launch an online linen distribution / utilization portal• Redefined protocol for tracking lost product – led to 70% increase in category revenue

Greater St. Louis Area

•Managed linen distribution/utilization in 17 hospitals and senior living communities (ranging from 25 to 700 bed facilities). Accounts managed accounted for over $4.2 million in annual sales•Drove net linen/laundry costs down by over 5%, creating over $400,000 in annual savings for the hospitals serviced•Serviced personalized scrub uniform programs for over 1,100 nurses and doctors•Designed and presented several cost efficiency techniques, many of which were implemented company-wide, including “Inventory-Based Ordering” and “Impact Studies”•Responsible for tracking a wide array of data and presenting/in-servicing information and to Accounts

Jefferson City, Missouri

•Letter of Recommendation Available in my uploaded files (see Activity) or upon request.•Answered constituent calls and reported their concern(s).•Attended Senate Committee Hearings and Sessions and reported on the proceedings.•Provided guided tours of the Capitol Building.

Columbia, Missouri

•Supervised 4-5 employees.•Managed and delegated tasks throughout the Client Relations Department.•Reviewed and interpreted hundreds of weekly legal correspondence directly to client executives.•Responsible for ensuring and maintaining high levels of work efficiency in the department.•Held positions on the Mentoring Committee and the Employee Recognition Committee.

Bachelors, Political Science

Activities and Societies: Pi Sigma Alpha, Missouri Student’s Association (MSA), Student Organization Allocation Committee (SOAC), Phi.

Masters, Business Administration

Activities and Societies: Delta Mu Delta, Kappa Gamma PiDelta Mu Delta, Epsilon Lambda Chapter – International Business Honor’s Society •.

Minor, Business Administration

•Summer study abroad program through the University of Missouri - Columbia •Spent six weeks in an Italian university, alongside Italian.