Ralph De Angelis Email & Phone Number

Beverly, Ma

Naples, Maine

Responsible for Sales, Operations, Profitability and Business's Development

Naples, Maine

Purchase and develop Real Estate

Managed entire client engagement and delivery of services including all technology development and support operations with P&L responsibility for multiple Pharmaceutical and Biotech clients such as AVEO, Cubist, Pfizer, Merck and Johnson and & Johnson, and Avegenics in areas of Clinical Trials. Manage development and delivery of Web-enabled custom application development for clinical trials management and control, collection and inventory logistics and reporting systems. Led the planning, coordinating and supervision of design, development and implementation of information systems and software applications. Instituted project management protocols into all project activities.

Information Technology Consulting and Strategic Consulting, including business plan & sales strategy development to assist and drive business planning, marketing & sales strategy where technolgy is expected to be a significant contributor.

Provided design development, and support for Legacy and Web applications for 18,000 staff members which provided claims and healthcare services to 1M clients.• Led Enterprise Architecture, Development and Infrastructure integration for Medicaid’s e-government strategy.• Responsible for $100M upgrade and replacement for Medicaid’s Claims payment system.• Team lead of Verizon’s largest VOIP (Voice over Internet Protocol) conversion in US. (Over 30k conversion points).• Developed and implemented the Medicaid’s e-government transformation which was recognized in CIO Magazine as leading all other states in throughput, client acceptance and usefulness.• Managed a $300M annual budget. Actual expenditures were 3% under budget. • Transformed Medicaid’s IT organization from a “technology driven” organization into a “business process” driven unit.

"The Massachusetts Health Data Consortium will lead the development of a comprehensive health data system to address the health information needs of the Commonwealth for the purpose of improving health care and health." The Massachusetts Health Data Consortium was founded in 1978 by the state's major public and private health care organizations. They recognized the need for a neutral agency, an "honest broker," independent of special interests, to collect, analyze and disseminate health care information. The Consortium's information products, services and special projects support health policy development, technology planning and implementation, and improved decision making in the allocation and financing of health care.

ISM is an association of State, Local and Federal Government Information Systems professionals working in the Health and Human Services areas. The goal of the organization is to promote the development and operation of effective automated systems in Health and Human Services.

Gathered and provided requirements for compliance to Health Insurance Portability and Accountability Act of 1996 for applications. Managed development environment, QA and user acceptance testing environment for, Web application development and network/desktop projects. Planned infrastructure “hardening of the environment” to improve services including backup/recovery/security/virus protection and spamming.

Recruited to lead deployment support for European, Asian and North American expansion. Implemented Project Management protocols and processes which improved client relationships and improved IT productivity by 12%. Directed project integration to support client applications. Developed applications for attended and unattended deployment, in-house or non-COTS (Commercial Off the Shelf) and legacy software. Collaborated extensively with vendor developers and script developers to determine error resolution plans and directed design, analysis, development and implementation. Performed proposal preparation, costing, technical sales and presentations. Led IT consultants and managed a 50 person staff operating in a 24 by 7 environment which included responsibility for software application development & support, database administration management, Web development, Desktop, Infrastructure, network security, and technical services support desk teams in 15 locations on 3 continents.

Provided IT services to the pharmaceutical industry including Bristol Myers Squibb, Merck and Schering-Plough. Specialize in the areas of eCommerce, eBusiness, Web-enabled custom application development in clinical trials data collection and adverse experience reporting systems. Full P&L responsibility for all customer accounts. Instituted project management protocols into all project activities which led to a 15% improvement in customer satisfaction surveys.  Developed and closed on $1M+ in new business.

Managed consulting services for this start-up staffing venture. Successfully assisted in placing 50 consultants at client locations in eight states in first year of initiative.

Provided IT regulatory compliance consulting services for IT systems in the Clinical trials, Medical device and drug manufacturing FDA regulated approval process. Developed and implemented an evaluation program which became a worldwide model for auditing and rating corporate policies for international clients to assist in determining how to facilitate FDA regulatory requirements utilizing best practices of ITIL, COBIT and ISO practices. Managed domestic and international projects of FDA-regulated clients including Merck & Co., Johnson & Johnson, CVS, AMGEN, and Bristol-Myers.

Provided IT development and validation services to FDA-regulated IT environments in the Pharmaceutical and Bio-Tech markets in US, European and Asian markets.

Mba, With Organizational Development And Information Technology Concentrations

Bs In Business Administration, Accounting And Management