Robert Debs Email & Phone Number

Atlanta, GA, US

• Led a team of customer engineers, providing guidance and support to ensure that technical support and troubleshooting aredelivered effectively and efficiently to customers
• Worked closely with cross-functional teams, including sales, marketing, and engineering, to identify andresolve customer issues and improve product offerings
• Maintained and updated documentation on customer interactions, technical solutions, and product knowledge
• Demonstrated strong leadership skills, leading by example and providing ongoing training and development to team members
• Showcased excellent interpersonal and customer service abilities, cultivating lasting connections with customers

Atlanta, Georgia, US

• Provided technical support and troubleshooting for customers experiencing hardware and software issues
• Assisted customers with the setup and operation of NCR products and services, and provided education when needed
• Demonstrated strong communication and customer service skills, building long-term relationships with clients

Wauwatosa, WI, US

• Managed and planned projects for production networks
• Researched and implemented software and hardware solutions to improve network performance and security
• Collaborated with cross-functional teams to design and deploy network infrastructure
• Specialized in Cisco technologies and utilities, providing technical support and troubleshooting as needed
• Maintained documentation of network configurations and changes

St. Paul, MN, US

• Conducted nightly patrols on foot to identify and report fires, vandalism, suspicious activity, safety hazards, and other incidents
• Investigated and reported hazards and unusual circumstances to security control for follow-up actions and maintained contact with control
• Ensured the security of buildings by checking over 100 doors and windows for proper closure and lockage, and logging any unlocked doors/windows
• Determined the need for written reports and completed them as needed, submitting them to the supervisor

Northridge, CA, US

• Led team of office, administrative, and customer service employees to ensure high quality work and adherence to deadlines and procedures
• Provided training and instruction to team members on job duties and company policies, and recruited and hired new employees
• Developed a thorough understanding of clients' needs and took actions to ensure that these needs were met
• Oversaw logistics for more than 10 events and supervised a team of 10-25 staff members at each event

Northridge, CA, US

• Provided general support for events, including ticket taking, ushering, roaming, and parking services
• Assisted with tasks as needed or provided support to other task team members at each event
• Conducted security searches using wands, pat downs, and bag checks to protect people and property as directed
• Coordinated and communicated with team members and vendors to ensure smooth event execution
• Demonstrated strong customer service skills, interacting with attendees and resolving any issues or concerns that arose

Madison, WI, US

• Patrolled assigned areas to enforce parking regulations and ensure compliance with college campus regulations including state and city laws
• Issued citations to vehicles that were parked illegally or in violation of parking regulations
• Assisted with traffic control during special events or emergencies
• Responded to citizen complaints and inquiries regarding parking regulations and enforcement
• Maintained accurate and up-to-date records of citations issued and vehicle impoundments
• Demonstrated strong customer service skills, interacting with the public in a courteous and professional manner

Bachelor Of Science (Bs), Criminal Justice

Associate'S Degree, Information Technology Security

Associate Of Arts (Aa), Liberal Arts

Education record