Robert Debs Email & Phone Number

Atlanta, Ga, Us

• Led a team of customer engineers, providing guidance and support to ensure that technical support and troubleshooting aredelivered effectively and efficiently to customers• Worked closely with cross-functional teams, including sales, marketing, and engineering, to identify andresolve customer issues and improve product offerings• Maintained and updated documentation on customer interactions, technical solutions, and product knowledge• Demonstrated strong leadership skills, leading by example and providing ongoing training and development to team members• Showcased excellent interpersonal and customer service abilities, cultivating lasting connections with customers

Atlanta, Georgia, Us

• Provided technical support and troubleshooting for customers experiencing hardware and software issues• Assisted customers with the setup and operation of NCR products and services, and provided education when needed• Demonstrated strong communication and customer service skills, building long-term relationships with clients

Wauwatosa, Wi, Us

• Managed and planned projects for production networks• Researched and implemented software and hardware solutions to improve network performance and security• Collaborated with cross-functional teams to design and deploy network infrastructure• Specialized in Cisco technologies and utilities, providing technical support and troubleshooting as needed• Maintained documentation of network configurations and changes

St. Paul, Mn, Us

• Conducted nightly patrols on foot to identify and report fires, vandalism, suspicious activity, safety hazards, and other incidents• Investigated and reported hazards and unusual circumstances to security control for follow-up actions and maintained contact with control• Ensured the security of buildings by checking over 100 doors and windows for proper closure and lockage, and logging any unlocked doors/windows• Determined the need for written reports and completed them as needed, submitting them to the supervisor

Northridge, Ca, Us

• Led team of office, administrative, and customer service employees to ensure high quality work and adherence to deadlines and procedures• Provided training and instruction to team members on job duties and company policies, and recruited and hired new employees• Developed a thorough understanding of clients' needs and took actions to ensure that these needs were met• Oversaw logistics for more than 10 events and supervised a team of 10-25 staff members at each event

Northridge, Ca, Us

• Provided general support for events, including ticket taking, ushering, roaming, and parking services• Assisted with tasks as needed or provided support to other task team members at each event• Conducted security searches using wands, pat downs, and bag checks to protect people and property as directed• Coordinated and communicated with team members and vendors to ensure smooth event execution• Demonstrated strong customer service skills, interacting with attendees and resolving any issues or concerns that arose

Madison, Wi, Us

• Patrolled assigned areas to enforce parking regulations and ensure compliance with college campus regulations including state and city laws• Issued citations to vehicles that were parked illegally or in violation of parking regulations• Assisted with traffic control during special events or emergencies• Responded to citizen complaints and inquiries regarding parking regulations and enforcement• Maintained accurate and up-to-date records of citations issued and vehicle impoundments• Demonstrated strong customer service skills, interacting with the public in a courteous and professional manner

Bachelor Of Science (Bs), Criminal Justice

Associate'S Degree, Information Technology Security

Associate Of Arts (Aa), Liberal Arts

Education record