Rachel Degroot
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Rachel Degroot Email & Phone Number

Lead-Uma Operations Coordinators at CareCentrix
Location: Wallingford, Connecticut, United States 13 work roles 1 school
1 work email found @carecentrix.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email r****@carecentrix.com
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Current company
Role
Lead-Uma Operations Coordinators
Location
Wallingford, Connecticut, United States
Company size

Who is Rachel Degroot? Overview

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Quick answer

Rachel Degroot is listed as Lead-Uma Operations Coordinators at CareCentrix, a company with 1682 employees, based in Wallingford, Connecticut, United States. AeroLeads shows a work email signal at carecentrix.com and a matched LinkedIn profile for Rachel Degroot.

Rachel Degroot previously worked as Care Coordinator at Carecentrix and Customer Care Advocate at Carecentrix. Rachel Degroot holds High School Diploma from Mark T Sheehan High School.

Company email context

Email format at CareCentrix

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{first}.{last}@carecentrix.com
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Profile bio

About Rachel Degroot

Customer Service Professional providing more than 20 years of outstanding customer service with experience in supporting the Retail, Telecommunications and health care industries.

Listed skills include Call Centers, Wireless, Technical Support, Troubleshooting, and 41 others.

Current workplace

Rachel Degroot's current company

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CareCentrix
Carecentrix
Lead-Uma Operations Coordinators
Wallingford, CT, US
Website
Employees
1682
AeroLeads page
13 roles

Rachel Degroot work experience

A career timeline built from the work history available for this profile.

Lead-Uma Operations Coordinators

Wallingford, CT, US

Care Coordinator

Current

United States

provides focused resolution, support, and information to patients providers and clinical staff.participates in the time sensitive collection of documentation required to manage patient cases of care from beginning to end. Act as support to members of clinical team and its staff to ensure patients care is serviced in a timely manner according members health.

Apr 2024 - Present

Customer Care Advocate

Hartford County, Connecticut, United States

Aug 2018 - Apr 2024

Customer Solutions Expert (Phone Intake)

Hartford, Connecticut

Jan 2018 - Aug 2018

Clinical Receptionist 2

Yale University/Yale Medicine

Neurology-800 Howard Ave New Haven Ct

Aug 2017 - Nov 2017

Clinical Receptionist Ii

Yale University

Yale Children's Hospital. 1 Park Street New Haven Ct.

May 2017 - Aug 2017

Technical Expert

Wallingford, Connecticut

Provided Service and Support for Voice, Messaging and Data Products.Ongoing Engagement with Equipment manufacturers such as Apple, Samsung, Motorola, LG and HTC in order to provide solid and effective troubleshooting support of Software Repair and Device Functionality. Ability to analyze billing system and network provisioning to quickly diagnose device or.

Oct 2014 - Mar 2017

Customer Advocate/Consumer Accounts

Wallingford, Connecticut

Identified and analyzed customers needs through customer interactions and through utilizing various resources to resolve complex billing or device issues.Promoted products and services to build loyalty and retain customers.Excelled in customer negotiation and customer retention.

Mar 2014 - Oct 2014

Coordinator/Verizon Enterprise Business & Government Operations

Wallingford, Connecticut

Provided billing and technical support for Enterprise Business and Major Government Accounts with an account line attainment of 5-1000 lines of services/devices.Ability to network with Account Liaisons and Support Groups to relay key customer information.Provided education to customers on products and self account management tools to increase customer.

Jul 2010 - Mar 2014

Coordinator/Continuity Marketing

Meriden, Connecticut

Handled Inbound and Outbound calls/marketing projects that aligned with combating customer churn and increasing customer loyalty.Ability to quickly target and identify patterns of customer churn and offer targeted promotions or solutions to benefit customers needsProactively reached out and provided Product Education and Support for New adopters of.

Jul 2004 - Jul 2010

Customer Service Supervisor

Profitec Billing Services, Inc

Wallingford, Connecticut

Jun 1999 - May 2004

Call Center Representative

Mbs Communications

Cheshire, Connecticut

Jul 1995 - Jun 1999

Cashier/Customer Service

Marshalls

Meriden, Connecticut

May 1993 - Jul 1995
Team & coworkers

Colleagues at CareCentrix

Other employees you can reach at carecentrix.com. View company contacts for 1682 employees →

1 education record

Rachel Degroot education

  • Mark T Sheehan High School
    Mark T Sheehan High School
    High School Diploma
FAQ

Frequently asked questions about Rachel Degroot

Quick answers generated from the profile data available on this page.

What company does Rachel Degroot work for?

Rachel Degroot works for CareCentrix.

What is Rachel Degroot's role at CareCentrix?

Rachel Degroot is listed as Lead-Uma Operations Coordinators at CareCentrix.

What is Rachel Degroot's email address?

AeroLeads has found 1 work email signal at @carecentrix.com for Rachel Degroot at CareCentrix.

Where is Rachel Degroot based?

Rachel Degroot is based in Wallingford, Connecticut, United States while working with CareCentrix.

What companies has Rachel Degroot worked for?

Rachel Degroot has worked for Carecentrix, Yale University/Yale Medicine, Yale University, Verizon Wireless, and Profitec Billing Services, Inc.

Who are Rachel Degroot's colleagues at CareCentrix?

Rachel Degroot's colleagues at CareCentrix include Samneica Austin, Shaiteryia Roberts, Edwina Singh, Mayra Bejarano, and Lori Remsing.

How can I contact Rachel Degroot?

You can use AeroLeads to view verified contact signals for Rachel Degroot at CareCentrix, including work email, phone, and LinkedIn data when available.

What schools did Rachel Degroot attend?

Rachel Degroot holds High School Diploma from Mark T Sheehan High School.

What skills is Rachel Degroot known for?

Rachel Degroot is listed with skills including Call Centers, Wireless, Technical Support, Troubleshooting, Telecommunications, Customer Experience, B2B, and Mobile Devices.

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