A strategic and accomplished executive with 10+ years of extensive experience and a rich mix of expertise in operation management, strategy development, hospitality management, and tactical business leadership. Offers unmatched expertise spanning restaurant business operation administration and change management, achieving results with thoughtful planning, organization, and solution-oriented approach while driving business growth, profitability, and strategic alliances. Proven track record of success in recruiting and training staff to the highest customer service standards, ensuring increased customer satisfaction, reduced staff turnover rates, and an unmatched rise in sales and business brand. Known as a catalyst of change, combining tactical execution of strategic initiatives, operational expertise, and outstanding collaboration skills to enhance productivity, create customer value and achieve competitive advantage through business operational excellence; complemented with an in-depth ability to see the big picture and understand details.