Randy Delucchi

Randy Delucchi Email and Phone Number

Marina, CA, US
About Randy Delucchi

Randy Delucchi is a Volunteer at The Carmel Foundation. He possess expertise in leadership, management, crm, call centers, customer service and 46 more skills. Colleagues describe him as "Randy is one of those rare managers who also naturally serves as an inspiring mentor for the whole staff. Randy exhibits strong interpersonal skills and a unique capacity for empathy. These qualities most notably translate in his ability to motivate a team to care about its project and be invested in the project’s success." and "Randy exhibits strong interpersonal skills and a unique capacity for empathy. He is one of those rare managers who also naturally serve as an inspiring mentor for the whole staff. While working with Randy at Tech CU it was evident that these qualities most notably translated into his ability to motivate a team to care about its strategic objectives and be invested in its success. I would highly recommend him for any position, as he naturally rises to the occasion when presented with something he is passionate about."

Randy Delucchi's Current Company Details
The Carmel Foundation

The Carmel Foundation

View
Volunteer
Marina, CA, US
Randy Delucchi Work Experience Details
  • The Carmel Foundation
    Volunteer
    The Carmel Foundation
    Marina, Ca, Us
  • Choice Home Health Care
    Medical Records Specialist
    Choice Home Health Care Apr 2023 - Nov 2024
    Monterey, California, United States
    * Reduce unbilled orders from over 1,600 to under 300, earned bonus* Manage inbound fax console workflow, new and signed orders* Manage outbound EMR fax communications and request queuesChoice Home Care Services has served the local community for over 20 years and has been selected as a Home Care Elite agency. Additionally, our 5-star quality rating ranks higher than the national average, improving patient outcomes and satisfaction. Choice Home Care Services is a provider of high quality, patient-centered home health. Our team of skilled and knowledgable professionals coordinate all aspects of care, with a primary focus on helping you or a loved one transition from a hospital or skilled nursing facility to the comfort of your own home. We know you have a choice. At Choice Home Care Services, we are passionate about helping our patients live healthier, happier lives because compassionate care is at the heart of everything we do.
  • Montage Health
    Medical Receptionist
    Montage Health May 2019 - Mar 2023
    Carmel, California, United States
    * Answered over 100 inbound calls per day in high pressure environment* Assisted primary care patients with prescriptions, appointments and referrals* Proud recipient of 10 “Caught You Caring” healthcare service acknowledgementsMontage Health is a nonprofit collection — a montage — of entities designed to keep people healthy and connected. Based in Monterey County, California, we’re locals helping neighbors like you feel as good as you can, in ways that work for you.
  • The Spca For Monterey County
    Customer Service Supervisor
    The Spca For Monterey County Sep 2017 - May 2019
    Monterey County, California, United States
    * Managed over 2,300 adoptions per fiscal year; domestic and barn animals* Led staffing and budget operations for animal adoptions and intake teams* Compiled weekly, monthly and quarterly reconciliation for sponsors and billingThe Society for the Prevention of Cruelty to Animals (SPCA) for Monterey County is your nonprofit, independent, donor-supported humane society that has been serving the animals and people of Monterey County since 1905. We are not a chapter of any other SPCA or Humane Society and we do not have a parent organization or receive any funding from places like HSUS or the ASPCA. We are here for you.
  • The Police Credit Union
    Contact Center Manager
    The Police Credit Union Nov 2015 - Sep 2017
    San Mateo, California, United States
    * Managed phone service for credit union serving 41,000+ first responders* Directed operations for outsourced overflow call center vendor* Led budgeting, staffing, retention, and performance management projectsAs a non-profit financial institution, The Police Credit Union of California passes earnings on to members in the form of better rates, lower costs and improved services. We serve as a trustworthy partner focused on improving your financial standing today and into the future by evolving with your needs.
  • Milestone Technologies, Inc.
    Contact Center Manager - Google
    Milestone Technologies, Inc. Sep 2013 - Oct 2015
    Mountain View, California, United States
    Milestone Technologies is a global IT managed services firm that partners with organizations to scale technology infrastructure and services, drive digital transformation, and increase shareholder value. We specialize in providing managed IT Service Solutions, Project-based services, and Workforce Solutions.
  • Technology Credit Union
    Contact Center Manager
    Technology Credit Union May 2005 - Feb 2013
    San Jose, California, United States
    We’re a not-for-profit operated for the benefit of our members, not stockholders. We invest our resources to deliver lower rates, outstanding service and a wide array of products and services.
  • Comcast
    Contact Center Manager
    Comcast May 2002 - May 2005
    Morgan Hill, California, United States
    Comcast creates incredible technology and entertainment that connects millions of people to the moments and experiences that matter most.
  • Microsoft
    Director Customer Service Operations - Hotmail
    Microsoft Apr 1997 - May 2002
    Mountain View, California, United States
    Our mission is to empower every person and every organization on the planet to achieve more.
  • Electronic Arts (Ea)
    Producer
    Electronic Arts (Ea) Dec 1991 - Apr 1997
    San Mateo, California, United States
    Electronic Arts Inc. is a global leader in digital interactive entertainment. EA develops and delivers games, content and online services for Internet-connected consoles, mobile devices and personal computers. EA has more than 450 million registered players around the world.

Randy Delucchi Skills

Leadership Management Crm Call Centers Customer Service Program Management Strategy Sales Call Center Team Management Team Leadership Operations Management Sales Management Outsourcing Process Improvement Vendor Management Training Strategic Planning Banking Customer Satisfaction Customer Retention Marketing Problem Solving Customer Experience Quality Assurance Time Management Negotiation Account Management Cross Functional Team Leadership Strategic Partnerships Salesforce.com Product Management New Business Development Business Development Advertising Performance Management Start Ups Team Building Coaching Recruiting Saas Telemarketing Lead Generation Executive Management Change Management Budgets Epic Systems Business Analysis Business Strategy Business Planning Social Networking

Randy Delucchi Education Details

Frequently Asked Questions about Randy Delucchi

What company does Randy Delucchi work for?

Randy Delucchi works for The Carmel Foundation

What is Randy Delucchi's role at the current company?

Randy Delucchi's current role is Volunteer.

What is Randy Delucchi's email address?

Randy Delucchi's email address is ra****@****lth.org

What is Randy Delucchi's direct phone number?

Randy Delucchi's direct phone number is +183134*****

What schools did Randy Delucchi attend?

Randy Delucchi attended California State University-Sacramento, College Of San Mateo.

What are some of Randy Delucchi's interests?

Randy Delucchi has interest in Animal Welfare, Science And Technology, Education, Health.

What skills is Randy Delucchi known for?

Randy Delucchi has skills like Leadership, Management, Crm, Call Centers, Customer Service, Program Management, Strategy, Sales, Call Center, Team Management, Team Leadership, Operations Management.

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