Robert Elliott Email & Phone Number

Greater Indianapolis

Indianapolis, Indiana Area

IT Application, Data & Business Intelligence Consulting. Program and Project Management. Business Analysis.

Indianapolis, Indiana Area

Business, Manufacturing, Engineering and IT Management Consulting Services. Business Case Development.

Indianapolis, Indiana Area

Realized $200K+ annual savings as IT Project Manager for multiple infrastructure modernization projects including a major consolidation of 15 distributed systems into single HA environment serving 5000+ North American users; complete PMBOK process responsibilities; Alpha/Beta development of complex hybrid hosted/cloud-based architectural solution.IT Project Manager - Distribution Business Unit. Providing PM services for implementation of common distribution business system across North American distribution organization.

Indianapolis, Indiana Area

Led 12-week consulting engagement at state agency, driving quality and efficiency improvements in the IT governance processes. Areas of focus included Business Analysis, Quality Assurance, PMO/PM process, Change & Release Management and Application Development processes. Initiated Agile development methodology and assisted in Agile transformation that included the successful execution of ongoing Scrum development.

Columbus, In

- Achieved $300K+ annual productivity savings as IT Project Manager for OBIEE 10G to 11G version upgrade, consolidating 10G legacy instances to globally available 11G platform. Provided ITPM process leadership including full PMBok process execution. Responsibilities included technical resource management, risk & stakeholder management and business UAT coordination. Global OBIEE 11g/10g Performance Improvement efforts, resulting in improved environment stability, increased uptime and improved user response time.- Drove attainment of 98%+ weekly ITIL SLA process compliance as process improvement leader for 90+ resource, 3rd party (Cognizant) outsourced, global IT support and enhancement team. Executed across Incident, Problem and Change Management; team leader for BMC Remedy V7 to V8 upgrade.- Successful execution of Apache Hadoop (Pivotal/Hortonworks) Alpha/Beta infrastructure and software deployment; led project initiation, requirements management & Alpha/Beta test certification.- Process management of the Global Business Intelligence IT Support team for Cummins. Responsibilities include process development, compliance and improvement. Focused improvement of Incident, Problem and Change Management functions. Project Manager and AppDev team Supervisor for major OBIEE upgrade project, managing onshore/offshore vendor team. Project consisted of Infrastructure development and consolidation of multiple, globally decentralized 10G instances into a single centralized 11G instance supporting over 10k+ users. BMC Remedy configuration ownership and team leader for upgrade from hosted V7 instance to SAAS cloud-based V8 deployment. (Contractor through Collabera, Inc.)

Carmel, Indiana

- Led three-year $20mm top/bottom line improvements as PM/BA for the strategic deployment of Siebel CRM, PRM and Oracle Business Intelligence (OBIEE) system to Sales, Service & Marketing organizations- Project Lead for process and system transformation of Customer Service and Technical Support Organizations across North American Commercial organization. PM/BA for configuration and implementation of Siebel CRM. PM/BA for Siebel SAAS cloud email marketing application.

Carmel, In

My responsibilities included Siebel CRM requirements management & process definition, test planning and execution, deployment planning and release management. (Contractor through Adecco, Inc.)

Indianapolis, Indiana Area

- Process ownership of Order Management, Customer Service, Technical Service, Manufacturing Assembly, Receiving Inspection, SOMI and traditional Warehousing, Shipping & Distribution.- Achieved 20-times reduction in order management errors to customers as PM/BA for deployment of ERP Order Configuration application (CA: KBM – now Infor ERP), PM/BA for Meta-File Document Management, Lotus Notes Customer Contact, multi-brand order entry and order status web-portal deployments. - Generated $35M+ of annual labor productivity, product quality and customer order lead-time improvements through the implementation of Lean process improvements. Drove $500K in annual productivity savings and improved customer satisfaction through Lean process improvement in Customer Care. - Generated over $200mm in 10-year organic revenue growth and productivity improvements as Engineering PM through the development and implementation of a quick-ship distribution model and a $2.5M advanced technology manufacturing cell. Engineering Management of 20+ person cross-functional team including contract management of global technology vendor.- Process Engineering Manager including functional process ownership of customer care (CS, TS, Order Management), assembly, quality receiving inspection function, warehouse, shipping & distribution, facilities & maintenance.

Indianapolis, Indiana Area

Mba, General Administration

Activities and Societies: Graduated Beta Gamma Sigma (Top 20%)

Bachelor Of Science - Bs, Industrial Engineering

5-Time Dean's List