Cloud/Devops Lead
Current- Directed cross-functional teams across multiple regions, facilitating effective collaboration and communication, which resulted in a 20% increase in team productivity.
- Established quality assurance processes and conducted regular audits, which improved project deliverable quality by 20% and reduced defects by 15%.
- Collaborated with QA teams to develop test plans and conduct testing, ensuring all technical aspects met the required standards and client expectations.
- Developed and maintained a knowledge repository, which improved team access to project information and facilitated better decision-making.
- Improved system uptime by 20% through effective risk management and proactive issue resolution.
- Increased client satisfaction scores by 25% through consistent communication, timely updates, and delivering high-quality solutions.
Sep 2022 - Present
