Please complete the CAPTCHA to continue
A concise factual answer block for searchers comparing this professional profile.
Ray Marvin Dimaculangan is listed as Technical Helpdesk Team Lead at Slashdotph Corporation, a with 6 employees, based in Metro Manila, National Capital Region, Philippines. AeroLeads shows a matched LinkedIn profile for Ray Marvin Dimaculangan.
Ray Marvin Dimaculangan previously worked as R&D Web Application Head at Slashdotph Corporation and Sr. Software Developer at Slashdotph Corporation. Ray Marvin Dimaculangan holds Bachelor Of Science, Information Technology from Technological Institute Of The Philippines.
This section adds company-level context without repeating Ray Marvin Dimaculangan's masked contact details.
Review company-level records connected to Ray Marvin Dimaculangan before choosing the right outreach path.
I am a Web Application Developer currently handling a team of Technical Helpdesk with years of experience on back end programming and providing cost effective solutions for both Contact Center and IT Operations with the following accomplishments:- Automate an end to end process for leads management on call center operations (from data scrubbing, uploading, purging and inventory)- Successfully migrated software applications to open-source, reducing clients cost on proprietary software license.- Formulate a system integration with company's product/solution with client's existing software system.Create Apps that provides API interaction with other communication platform and social media (Facebook, Twitter, Instagram and Line)- Develop a chatbot that has an omni channel capability (both Voice and Non voice)- Established a team of technical helpdesk that are capable of providing tier one support such as basic troubleshooting, test simulation, server health check, SQL queries for data validation and managing technical documentation.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
Philippines
- Handles Level 1 Software Support- Manage On-board Projects for Scope Statement and Fit-Gap Analysis- Monitor Ongoing/Open Items on Projects under Hypercare- Provide IT-BPM Services with clients such as Server Management, Process Automation and Reports and Analytics
Pasig, Philippines
- Allocates resources and project requirements.- Conduct Software Blueprinting on Company's new software product.- Create an end to end design for system integration with clients existing software - Supervises and supports team of Software Engineers to control development process.
Philippines
- Collaborate with Project Managers for Project Scoping and Timeline.- Handles multiple software projects- Conduct code review and unit testing- Interface with clients from project scoping to user acceptance
Mandaluyong City
- Create modules for back end process on multiple projects- System Management for Call Recording on Contact Center Operations- Automation of Daily Time Record on time keeping logs- Payroll Processing (from definition to reporting)- Dashboard Data API Feed for Real-time Monitoring
Philippines
- Maintain and Manage Software Applications for Call Center Operations such as Customer Relationship Management, Leads Management, Reportorial Tools for Inbound and Outbound Calls- Develop Content Management System Websites- Translated requirements into polished, high-level designs
Quick answers generated from the profile data available on this page.
Ray Marvin Dimaculangan works for Slashdotph Corporation.
Ray Marvin Dimaculangan is listed as Technical Helpdesk Team Lead at Slashdotph Corporation.
Ray Marvin Dimaculangan is based in Metro Manila, National Capital Region, Philippines while working with Slashdotph Corporation.
Ray Marvin Dimaculangan has worked for Slashdotph Corporation, Synetserve Philippines, and Winsource Solutions.
You can use AeroLeads to view verified contact signals for Ray Marvin Dimaculangan at Slashdotph Corporation, including work email, phone, and LinkedIn data when available.
Ray Marvin Dimaculangan holds Bachelor Of Science, Information Technology from Technological Institute Of The Philippines.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contacts