Lead Genetic Counsellor
Current- Ensured efficient and high quality patient-centered care by collaborating with the Division Head, Manager, and Director to provide program leadership, clinic scheduling and coordination, and innovative service delivery- Liaised with OH-PGP, CCO, and the Genetics Leadership Network to report KHSC patient statistics, GC productivity, share best clinical practices, and ensure adherence to provincial and national standards of care- Used critical thinking skills to assist clinicians, administrative support, and management with problem-solving- Hired, on-boarded, and supervised genetic counsellors, genetic assistants, students, and volunteers- Effectively revised triage processes and service models to reduce waitlists from 24+ months to < 12 months- Worked with key stakeholders to design and implement a regional program for mainstreaming genetic testing