Lead Project Coordinator
Current• Collaborate with cross functional teams and internal customers to identify and define requirements, scope and objectives.• Manage initiation, approval, assignment & closure stages of tickets in SNOW.• Backlog maintenance, issue scoring, estimate issue duration & sprint planning in JIRA.• Monitor sprint progress and appropriately handle bottlenecks.• Facilitate knowledge exchange between Customer and Core team.• Create & maintain project documentation, user manuals, training videos, project plan & sprint reports.