Support 3 office locations in Arkansas, with over 120 users. Support company cell phones, Blackberry’s, iPhones and Avaya desk phones. Assist in management of network, power supplies, and servers. Manage inventory of IT equipment and support conference rooms that provide Video Conference capabilities • Implemented and attend weekly meetings, briefing supervisors and foremen on IT matters that may impact production and operations.• Created and maintain detailed Microsoft Visio-NetZoom Server/Network drawings for Mid-Continent Division offices in order to better remotely manage and plan future upgrades.• Developed detailed floor plans, allowing visiting analysts and remote support to easily identify network jacks and where each jack was connected in a switch, without having to spend time tracing lines down or moving furniture.• Contributed to company-wide project that migrated over 3K company employees’ computers to Windows 7 and assisted with training. Project was completed months ahead of schedule.• Managed Division project, part of a larger company project, which switched Blackberry users to iPhones. • Participated in acquisition process of several new companies, converting new employees to XTO Energy’s computers and cell phones / smartphones. Installed new servers and network equipment.• Planned and coordinated installation of networks in 2 offices in Arkansas, including providing network diagrams, installing cables and network equipment. Saved thousands of dollars in added cost by completing without support of infrastructure team and local contractors.

Installed wired and wireless networks, printers, computers and servers in facilities on drilling locations 3-7 times per month. Provided daily support while equipment was operational. Managed small-scale helpdesk that provided support for drilling rigs and Oil Exploration Companies. • Learned to repair self-pointing satellite dishes that were used in field for network communications, reducing cost of shipping out for repair. • Developed $15 loop-back plug for the company used to test special cables in the field, saving several man hours in testing cable and unknown thousands of dollars in shipping and cable costs.

Data Communications Chief, Camp Lejeune, NC & Fallujah, Iraq 2004-2007Managed helpdesk, providing support to over 3K users by utilizing Active Directory and Microsoft Exchange. Provided personal support for General and Staff in charge of U.S. Marine Forces in Iraq. Built and managed websites for Marine Forces in Iraq.• Supervised and assisted in rebuild of over 1K computers in less than a month, providing 1 to 2-day turn-around service, as troops processed in.• Contributed to eliminating fraud and waste, by reviewing over 1.5K purchases for communications related purchases for Marine Forces in Iraq. Communications Chief, Marine Corps Air Station, Yuma, AZ 2001-2004Served as Communications Chief, implementing DOD / USMC policies and procedures for network security and training users on proper security measures. Supervised daily functions of Network Operations Center. Provided weekly reports to senior leadership.• Managed project, replacing 900 computers for MCAS Yuma, AZ, more than one month ahead of schedule. • Installed test bed for Windows Server 2000 and trained IT Marines and Sailors in Active Directory prior to implementing system on Network.Data Communications Chief, Camp Lejeune, NC 1998-2001Assigned to 8th Communications Battalion and 24th Marine Expeditionary Unit, provided personal support for Commanding Officer and supervised daily functions of IT Marines in Network Management. • Participated in exercise that performed the 1st successful use of classified network operations center in field environment.Communications Center Operations 1986-1998Served in Marine Communications Centers at various locations, in various roles. Processed, transmitted, received and distributed classified and unclassified communications traffic.