-MSA provider for AT&T's interactive training via live private broadcast -Served as Lead technical support for Technical Directors & remote students during live broadcast using UMRC, Sound Structure, VNC server, -Provided level 2 & 3 Technical support to Executives, instructors, and students at the AT&T Center For Learning corporate training center -Coordinate and develop A/V run of show for live events hosted by AT&T Executives, including product launches & Town Halls-Maintenance and repair of 5 in-studio green screen stages, 10 remote green screen stages, and over 30 remote classrooms with over 300 appliances -Supported and maintained Crestron A/V systems for over 100 classrooms and conference rooms as well as provided training on systems to staff/users-Installation, maintenance, and service of: audio mixers, video switchers, virtual sets, media playback servers, teleprompters, audio embedders, lighting, cameras & controllers-Implemented & led pre-show systems testing protocol -Configured and monitored RTP connections to classrooms and stages via Haivision Makito Encoders/Decoders for latency, packet loss, jitter, audio drops & overall qualityIntegrated Media Technologies Inc. (IMT) is a media technology company with offices in Los Angeles, New York, Boston and Dallas. IMT serves the telecommunications, media/entertainment and enterprise market with a broad range of solutions designed to drive new value and efficiencies through technology. IMT provides consulting, design, engineering, systems integration and managed support services to clients focused on media technologies, interactive video, cloud, cyber security, storage, asset management, data protection, high-performance computing, networking, and 24/7 support. Inc. Magazine ranked IMT as the 25th fastest growing private company in the IT Services industry.

-Configured, troubleshot and repaired networking equipment, Windows servers and workstations, Exchange server and Active Directory, Group Policy, Patching, DHCP, DNS, and SharePoint-Deployed, configured, monitored, documented, and manage the architecture of critical Linux and Windows based systems in VMware and on physical servers-Implemented proper recovery procedures for disasters and administered user-accounts’ mailbox-Maintained backups, recovered data on file, print, and data servers-Managed and advised the deployment of new system designs-Provided level I-III technical support remote and onsiteFeatured Projects:-Successfully led migration to a cloud solution Office 365, eliminating the need for additional onsite storage and maintenance

-Setup and maintained LAN connectivity and wireless networks-Provided onsite and remote technical support; hardware and software-PC's, laptops, routers, servers, VOIP system, mobile devices, printers, peripherals, and network -Scheduled, coordinated and deployed server updates and preventative maintenance with limited downtime-Network security protocols, anti-virus and firewall configuration-Integrated old systems and databases with new software applications -Test, patch, and implement installation of new software, and allocated storage space-Trained users on new software, applications and system changes -Maintained applications and virus protection measures, RAID redundant backups

-Supervised field staff and subcontractors on the implementation of environmental remediation actions, enforcement of site safety and health, and collection of environmental investigation data-Projects ranged from environmental consulting services; soil and ground water assessments and remediation system installation, operations, and maintenance; environmental removal actions; emergency response work; industrial hygiene services, facility maintenance and cleaning services; and other related services

-Resolve issues related to Windows, network connectivity, and software and hardware errors-Install software applications, hardware, peripherals and devices, upgrade computers, software and hardware drivers as needed-Maintain network security by configuring firewall rules, user administration, malware detection and preventionKey Accomplishments:-Established IT infrastructure, network, systems, and process for corporate and branch officesInstalled, monitored, and maintained closed circuit surveillance system