RDM Management Group offers a variety of services designed to improve the overall performance of teams and individuals who possess the desire to excel in life. Self-Confidence Emotional Intelligence, Self-Discipline, and Motivation are the characteristics woven onto the fabric of RDM Management Group. Our pricing is reasonable and we can customize a program to accommodate your budget.Our clients include higher education, small & medium sized business, healthcare, and government. "Expect Great Things to Happen"#InvestintoTraining

Professional Development Training

Richard is Founder/President of RDM Management Group, a professional sales training company that focuses on three (3) key principles: Self-Discipline, Emotional Intelligence, and Motivation. While serving in the U.S. Army, these three (3) key principles were critical guidelines that propelled him to this next level. As a US Army veteran since 1987, Richard has exercised the same three (3) principles to launch a successful business career into the professional arena of Sales and Sales Management that has extended beyond 30 years of honorary and awarded tenure. As a recent graduate of REBOOT, Richard has incorporated RELEARN-REBUILD-REBRAND into his business culture, which compliments the RDM Management Group’s brand, “Expect Great Things to Happen”.

Strategic Consulting, including business plan & sales strategy development.

Interim GM Great Plains (July 2011-October-2011) • Managed second half distribution/sales/OIBDA planning with Sales Directors for concise analysis and actions • Maintained regular and direct contact with the sales directors and distribution managers through conference calls and daily sales huddles • Facilitated staff meetings in the San Diego market and provided successful leadership, mentoring and motivation to all market employees• Instilled accountability for completion and meeting commitments with Sales Directors • Delivered results on Gross Adds/Net Adds/ and OIBDA • Shared accountability for the San Diego market with 2,956,121 covered POPs • Increased customer growth from July 2008 to 115,297 EOP Subs/penetration rate 3.9% to 153,878 EOP Subs/ 5.21% penetration rate • Established effective programs to create awareness and a positive image of the Cricket brand in San Diego • Managed, developed and implemented key strategies/programs/policies for sales, marketing, PR, finance, human resources, and customer operations by bringing field knowledge to the team • Successfully launched 5 new markets and assisted an additional 5 Cricket market launches. Including indirect channel training for Account Managers in the following areas: distribution, sales, dealer relationships, dealer contracts and account management skills

As General Manager my responsibility was to oversee P&L, the sale of NEC, Nortel and Cisco telephone equipment, IP applications, Call Accounting software and associated peripherals. Maintain financials, sales and marketing plans, as well as consistent employee development and training. Duties also lead and supported positions within this office including, but not limited to, administrative, technical, engineering and sales personnel. Ensure all quotas, goals, forecasts and plans are met and/or exceeded

• Gathered a strong understanding of company-wide priorities and integrated them into sales plans, monitored economic and industry shifts, and mastered new products • Evaluated sales team performance on a monthly/quarterly basis and assisted them in creating and maintaining individual development plans • Achieved 110% of sales quota and received the “Distinguish Leader Award” in 2004 • Managed a group of sales professionals to prepare them to sell successfully for local long distance services. • Required to meet and exceed sales quota, by way of conducting regularly scheduled, structured account inspections and coaching sessions at the individual and team levels, field visits and ride along with sales reps to add value and to secure the deal • Maintained a pipeline of potential recruits by prospecting and conducting interviews, as well as retention of current account teams

Managing an indirect sales organization for the Houston market. Recruiting, hiring, and training of sales teams, coordinating and conducting ongoing training and development. Developed strategies of selling to enterprise accounts and achieving company business plan goals