Robert Dollinger, Mba Email & Phone Number

Cleveland, OH, US

• Instructed graduate students in various business and computer technology software programs in Mathematical Models for Business, and Statistical Methods for Business Decisions courses. Taught undergraduate Business.
• Advised, tutored students and proactively collaborated with college students who had learning disabilities.
• Lectured and communicated effectively with students of diverse backgrounds and ages.
• Implemented focused learning plans for students of varied educational backgrounds and finding new approaches to deal with the wide variety of mathematical learning styles in those students.
• Utilized developmental math and learning methodologies for undergraduate and graduate students.

• Provided classroom instruction in computer technology and business applications. Instructed undergraduate students in Professional Communications and Presentations, Real Estate Finance, and Valuation of Residential.
• Advised students on academic and career options, future classes to consider, and small business entrepreneurship start-up choices.
• Promoted and supported the use of cutting edge technology to ensure the latest tools and techniques were available for both learning and measuring aptitude and success of students.
• Evaluated and commented on written assignments and class presentations a positive manner.
• Challenged students, encouraged participation, attendance, and motivated students to learn effectively.

• Senior Mortgage Loan Originator licensed in Ohio specializing in niche mortgage products.
• Cold called past mortgage applicants who failed to complete a loan application in the last 36 months to determine if they were qualified. Finalized and closed mortgage loans for borrowers that qualified.
• Designed social media marketing program for generating applicants.

• A full-length feature movie from the Journalism and Mass Communication and Pan African departments at Kent State University.
• Authored and developed student educational and movie website.
• Established and monitored Facebook, MySpace, Twitter and Shutterfly accounts.
• Developed and implemented a marketing program using social media and authored several articles/press releases to promote the program.

• Provided classroom instruction, facilitated adult learning on various disciplines and topics in accordance with the State of Ohio/NMLS continuing education requirements for licensed mortgage loan originators.
• Designed curriculum, course materials, class presentations that encouraged active participation and motivated students to learn effectively.

• Read to and instructed a Kindergarten class for the last nine years about science issues. Assisted in computer technology classes for K-6 graders.
• Developed fine motor skill exam and exercises for students improvement.
• Served five years on the Planning and Review Committee, which developed marketing that increased enrollment and established a new major Spring fund-raising event for the school.

• Executive Consultant: Specialized in sales, finance, marketing, profit planning, organizational development and management for start-up, turnaround and emerging organizations. Key engagements include:
• Authored and developed business plans for start-up companies marketing niche and unique professional products and/or services. Positioned companies for rapid growth with excellent cash flows on industry baseline.
• Developed and implemented financial and operational controls that improved P&L status significantly for small and mid-size companies.
• Developed business plans, market strategy, and sourcing plans to import products from China into the U.S. market for small and mid-size companies.
• Provided on-site education, sales training, content development, and sales / marketing programs for mortgage brokers, bankers, real estate agents, and brokers.
• Authored three chapters in Mortgage Lending Principles and Practices, second & third edition.

• Instructed over 70 different classes for over 3,000 classroom hours in the Home Inspection, Mortgage Industry, and the Real Estate Divisions. Developed, updated, and or wrote some or all of the content for over 60.
• Received consistently high student instructor ratings, above average student pass rates in mortgage and real estate state and federal licensing exams.
• Advised students on academic and career options, future classes to consider, methods to improve learning outcomes and assisted students in obtaining employment after graduation.
• Committee member in planning and implementation of the Home Inspection’s new curriculum using computer software, selection of textbooks, wrote/reviewed the certification exams for basic, advanced, graduate program and.
• Worked closely with peer instructors, colleagues, and administration on various project improvements.
• Marketed college programs at open houses, professional events, and follow up correspondences with prospective students.

• Originated small balance commercial mortgage loans and SBA loans. Aggressively recruited to develop, revitalize, and nurture productive relationships by cold calling, emailing and prospecting real estate investors.
• Established and maintained repeat business with customer relationship management software that increased loan inquires 135%.
• Reviewed and analyzed loan transaction packages for preliminary approval or denial in accordance with company guidelines.
• Assembled all required documentation for processing and underwriting on each transaction, and prepared and presented all related deal points to loan committee.
• Analyzed credit, financial statements, cash flow, economic/profitability scenarios, property and advised the borrowers or related parties mortgage products available.
• Conducted technical training sessions for customers, resulting in heightened company visibility, increased sales, referrals and introductions to high worth individuals.

• Directed a team in Chagrin Falls, Ohio of mortgage loan originators, processors and support staff selling residential and commercial mortgage services to real estate agents, homebuilders, accountants, attorneys.
• Self generated 99% of business from strong referral base by tenacious client follow-up.
• Improved investor lists by streamlining processes of working with banking institutions.
• Identified and captured opportunities to accelerate production that improved profit contributions by 30%
• Developed loan pipeline reports that reduced fallout by 25%.

• Supervised homebuyers’ mortgage financing, draws, and home inspections during building custom stick and modular single-family homes in Northeast Ohio area. Spearheaded the start up, expansion of market area.
• Responsible for real estate acquisition and finance of residential and commercial properties.
• Developed and designed series of construction inspections that reduced post sell callbacks by 90% which resolved customer relations issues, increasing customer satisfaction by 35%.
• Reviewed budget, cost breakouts, and timelines for construction projects that resulted in 10% reduction in building expenditures.
• Hired and trained a new sales team that increased sales by 40% and margins by 50%.
• Developed and coordinated events/seminars for new business development that increased open house visits by 90%.

• Supervised retail mortgage office in Chagrin Falls, Streetsboro and Columbus, Ohio. Originated and marketed FHA/VA, FHLMC & FNMA, Alt-A, Construction, Small Balance Commercial mortgage loans to the local real estate.
• Designed and implemented new processing system that cut costs by 15% and reduced loan closing by five days that increased referrals by 60%
• Hired and trained a new sales team that increased sales by 25% and margins by 35%.

Marketed and sold new custom home construction and modular homes for several small local residential homebuilders.

• Established the business with one office, expanded and oversaw all operations in the seven locations in Ohio. Marketed and sold in bulk and flow FHLMC & FNMA, FHA/VA, Sub-Prime Alt A, Construction, Small Balance.
• Managed and serviced 10 million portfolio of Alt-A and subprime loans.
• Reviewed and maintained construction portfolio, including approving draw requests, compliance, and monthly updates.
• Responsible for all phases of mortgage underwriting; including real estate analysis, cash flow models, profitability models, credit underwriting, clearing conditions.
• Managed pipeline of 150 plus loans for rate locks and pricing for sale in flow and bulk.
• Developed new business system and training that increased profits 40 % without increasing expenses.

Bgs, Chemistry, Math And Computer Science, Instructional Technology (Itec)

Gonfalon carrier for the college for Summer 2010 graduation.

President’S Club, Consultative & Relationship Selling

Consultative & Relationship Selling, Cold Calling & Prospecting, Customer Relationship Management and DISC Behavioral Styles

Mba, Executive Leadership, Finance, International Management, Strategy

Class Ambassador EMBA Class of 2009

Mortgage Finance And Residential Real Estate

Education record