Robert Dooley Email & Phone Number

Grovetown, GA, US

Augusta, Georgia, United States

Augusta, Georgia, United States

Augusta GA

• Provide support for McKesson HealthQuest products in a large hospital settings.
• Provide support for GE Centricity Business applications for the ADT functions of the facility and the billing functions of the medical practice.
• Responsibilities include providing 24X7 support for all HealthQuest applications, making program modifications as necessary to prevent user downtime, and programming modifications to comply with federal and/or state.
• Support McKesson Financial and Supply Chain solutions
• Support and build McKesson Point-of-Use supply solution to track supply charges.
• Participated in the implementation of the Cerner Patient Observer project to electronically monitor patients who are "at risk" for falls and reducing the staff charges needed for one-on-one patient monitors.

Augusta, Georgia Area

• Provide support for McKesson HealthQuest products in a large hospital settings.
• Provide support for GE Centricity Business applications for the ADT functions of the facility and the billing functions of the medical practice.
• Responsibilities include providing 24X7 support for all HealthQuest applications, making program modifications as necessary to prevent user downtime, and programming modifications to comply with federal and/or state.
• Manage support staff of 5 people for non-Cerner Revenue Cycle systems.

• Provide support for McKesson HealthQuest products in several large hospital settings throughout the United States. Responsibilities include providing 24X7 support for all HealthQuest applications, making program.
• Served as a member of a team that supported the McKesson HealthQuest application in a large university setting. Responsibilities included responding to day-to-day user requests, implementing application upgrades.
• Assisted multiple clients in the design and creation of several reports using Crystal Reports. These reports range from simple database extracts to more complex cross-tab and drill-down reports from multiple databases..
• Lead technical analyst for large University healthcare facility when another facility was acquired. Responsibilities included modifying existing order entry modules to accommodate additional institution, creation of.

Augusta, Georgia Area

• Position involved installing a client/server based scheduling system in a variety of operating room suites and maintaining the Novell network upon which it runs.
• Responsible for the installation of any software upgrades received by the vendor.
• Heavily involved in the initial and ongoing project planning / management of the scheduling system project which involves a unit-by-unit installation to minimize user impact and to insure the smooth scheduling.
• This position also involved maintaining and upgrading hospital purchased software (McKesson patient accounting, patient management, and medical records systems) and developing programs per user requests using COBOL.
• Responsible for the initial setup of new desktop computers and the installation of operating systems and user requested software.

Evans, GA

• Participated in the development, testing, installation, training and ongoing support of hospital-oriented software on NCR “I” series and IBM RISC-6000 computers.
• Trained in the installation of the RISC-6000 hardware and AIX operating system to achieve optimum performance for the clients.
• This position involved a vast amount of travel to install the applications in the client’s environment resulting in a large amount of responsibility to ensure the success of the installation and the overall.

Augusta, Georgia Area

• Position involved issuing various system commands to run and monitor nightly patient billing cycle.
• Responsible for occasionally bringing the mainframe system down and back up for system maintenance or other analyst requests.

Bachelor’S Degree, Computer Information Systems

Accounting And Data Processing

Activities and Societies: Member of Data Processing Management Association.