Ricardo Del Royale Email & Phone Number

Greater Omaha Area

Here, I proactively assist in the management of 2 properties of 144 units and 120 units. I confidently tour and lease units to prospects, achieving occupancy goals of 97% or higher while also being in accordance with Fair Housing policies/procedures.On a regular basis I schedule/coordinate with vendors, allocating resources throughout the “turnover” process and other maintenance related issues. I account for the typing up, delegating and executing of leases and addendums with… Show more Here, I proactively assist in the management of 2 properties of 144 units and 120 units. I confidently tour and lease units to prospects, achieving occupancy goals of 97% or higher while also being in accordance with Fair Housing policies/procedures.On a regular basis I schedule/coordinate with vendors, allocating resources throughout the “turnover” process and other maintenance related issues. I account for the typing up, delegating and executing of leases and addendums with future and renewing tenants. During this, prospects and lease-holders typically have questions or concerns so being able to communicate and address issues is pivotal to their experience.  I also organize and post rent payments and invoices - monitoring and addressing delinquencies, working closely with the Property manager to take the necessary legal actions and decrease arrears. I also partake the preparation of financial reports and work with budgets.Accurately organize and coordinate renewals and notices weekly – on a monthly average my properties have 16-20 lease expirations and executions.  I implement ways to improve capital retention and various KPI’s (Key Performance Indicators) such as, keeping renewal percentages high (80%) and “turnover” time low.  I also optimize lead generation by marketing such as with Craigslist and forrent.com, as well as being responsive to prospects in Voyager Plus.  I create and implement approaches to build relationships and deal with concerned prospects/tenants and other relatable issues professionally and cordially. Yardi Voyager & Voyager Plus, 1st advantage, and yield star/rentmax Regional management is dependent on me to float and cover at various properties sometimes so I must be capable of rotating and working closely with managers when needed and at times functioning effectively without one. I am, on a daily basis, able to deal with multiple tasks at once while also staying organized. Show less

Omaha, Nebraska

As an operations specialist I accounted for the accurate processing of legal documents, identity verification conduction, and the maintenance of client accounts within the parameters of FINRA regulation. Accounts, which range from retirement, custodial, individual, joint tenants, trust and investment club accounts. I participated in meetings daily, where as a team of 8, we implemented new procedures, solved issues and launched new methods for the effective processing of contractual… Show more As an operations specialist I accounted for the accurate processing of legal documents, identity verification conduction, and the maintenance of client accounts within the parameters of FINRA regulation. Accounts, which range from retirement, custodial, individual, joint tenants, trust and investment club accounts. I participated in meetings daily, where as a team of 8, we implemented new procedures, solved issues and launched new methods for the effective processing of contractual items and financial reports. This, in tangent with being able to share information amongst co-workers, via word-of-mouth, IM (chat), or email, was vital to our department’s efficiency. I strictly was expected to maintain at least an 80% day-to-day productivity. 115% had always been essential for me, however. Highly proficient in data analytics and working with multiple databases and programs (RIS/EWA, Accruint, TransUnion, BOS) Meticulousness was crucial in my role. As regulations change very often in finance, I was able to maintain awareness and remain up-to-date with new procedures and what to do when documents were not in good order or in accordance with FINRA policy. Punctuality was a must. There was a strict schedule that required adherence, so communication with upper management, whether phone or email, is vital when there is a change Being actively versatile was key in order for me to successfully oversee various accounts over multiple queues and their corresponding software Show less

Omaha, Nebraska

As a leasing agent at this property of 372 units, I aggressively accomplished 10-12 leases per month, at least and with a background in sales, I was able to maintain a closing percentage of 79%. Day-to-day task for me included but were not limited to, inspecting vacant units, conducting tours and generating leases for prospects/tenants. All the while, diligently completing various other clerical duties. Within Fair Housing guidelines, I toured and screened potential tenants… Show more As a leasing agent at this property of 372 units, I aggressively accomplished 10-12 leases per month, at least and with a background in sales, I was able to maintain a closing percentage of 79%. Day-to-day task for me included but were not limited to, inspecting vacant units, conducting tours and generating leases for prospects/tenants. All the while, diligently completing various other clerical duties. Within Fair Housing guidelines, I toured and screened potential tenants through Yardi. This included credit, gathering POI, and reaching out to other properties for rental verifications in order to reduce turnover and eviction risk. In my spare time I remained focused, maintaining contractual paperwork, invoices, and work orders. Also following up with leads and previously submitted work orders.  Being part of large property, I often scheduled and collaborated with vendors to ensure units were made ready and up to par with company standards before key collection. Maximized prospect traffic by being on the phone, maintaining professionalism while setting appointments for tours. I remained structured when leasing, handling paperwork and making sure everything was in good order before sending up to management which required a specific degree of order.  I was active on Yardi Voyager 6.0 daily, as well as MS Word, Excel, Publisher and Outlook in order to successfully complete my duties. Show less

Lincoln, Nebraska

Expected to provide "5 Star" costumer service - in store or over the phoneResponsible for high end merchandise and product knowledgeResponsible for creating displays and maintaining cleanlinessMust be able to address management and customer concernsExpected to work efficiently and diligently for extended periods of timeRequired to be on my feet for the length of my shiftAccountable for large sums of money and various financial transactions

Baton Rouge, Louisiana Area

As a Lance Corporal in the Marine Corps, I aggressively piloted a group of 20 Marines through training exercises, convoys, and tactical vehicle operations in accordance with my orders.  Daily duties consisted of, but were not restricted to, cleaning, maintaining and operating tactical vehicles such as the Humvee, 7-Ton and LVSR.  I set the example for my Marines by keeping up with workspace cleanliness and maintaining a USMC standard formal attire. Everything was required… Show more As a Lance Corporal in the Marine Corps, I aggressively piloted a group of 20 Marines through training exercises, convoys, and tactical vehicle operations in accordance with my orders.  Daily duties consisted of, but were not restricted to, cleaning, maintaining and operating tactical vehicles such as the Humvee, 7-Ton and LVSR.  I set the example for my Marines by keeping up with workspace cleanliness and maintaining a USMC standard formal attire. Everything was required to be squared away in order to pass inspections. To be on-call, alert and always ready for action was mandatory as long as wore the uniform representing my country. Both on base and in a civilian location, I remained diligent to my orders and standards.  I actively remained versatile and focused on relative duties despite varying environments. As a Marine, I relocated to 4 different states on very short notice and transferred to 5 units per orders. Show less