Technical Support Trainer
Current
Mar 2022 - Present
AeroLeads people directory · profile
Rob Dunalewicz Email & Phone Number
Support Trainer at CallRail
at
CallRail
1 work email found
@callrail.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Who is Rob Dunalewicz? Overview
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Quick answer
Rob Dunalewicz is listed as Support Trainer at CallRail at CallRail, based in Atlanta, Georgia, United States. AeroLeads shows a work email signal at callrail.com and a matched LinkedIn profile for Rob Dunalewicz.
Rob Dunalewicz previously worked as Technical Support Trainer at Callrail and Tier III Technical Support Engineer at Callrail. Rob Dunalewicz holds Ba, Psychology from Georgia State University.
Company email context
Email format at CallRail
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{first_initial}{last}@callrail.com
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AeroLeads found 1 current-domain work email signal for Rob Dunalewicz. Compare company email patterns before reaching out.
Profile bio
About Rob Dunalewicz
focused, determined & efficient customer experience professional. proven ability to learn quickly & retain a multitude of technical skills. excellent attention to detail. balances customer service excellence & a commitment to teamwork with independent responsibility. flourishes in a high-pressure environment.
Listed skills include Customer Service, Microsoft Office, Social Media, Powerpoint, and 12 others.
Current workplace
Rob Dunalewicz's current company
Company context helps verify the profile and gives searchers a useful next step.
14 roles · 25 years
Rob Dunalewicz work experience
A career timeline built from the work history available for this profile.
Tier Iii Technical Support Engineer
bridges the gap between Customer Experience & Product to resolve complex bug escalations. composes escalations in Targetprocess. regularly meets with Product & UX teams to discuss external communication strategies via Asana for an improved customer experience. updates internal knowledge base.
Feb 2021 - Mar 2022
Tier Ii Technical Support Specialist
assisted customers with CallRail integrations, focusing on Google Ads, Google Analytics, Salesforce, Marketo, API, Facebook Business Manager. helped form CallRail Academy, a training program for new Tier I hires & provided technical mentorship to other Tier II teammates.
Mar 2020 - Feb 2021
Technical Support Team Lead
actively engaged a small team of Technical Support Specialists that provided a top-notch customer experience. supported & fostered an environment of empowerment & encouragement to the team. conducted individual & group coaching sessions & acted as a liaison across departments to promote leadership availability & transparency.
Nov 2019 - Mar 2020
Software Implementation Specialist
extensively onboarded SMB customers to ensure that their product configuration was implemented for optimal use. frequently shared insights into best practices that suited clients' needs & cultivated relationships with customers to support long-term success with our suite of services (call tracking & form tracking).
May 2019 - Nov 2019
Customer Service Specialist
provided thorough, comprehensive product & technical knowledge to assist SMB customers with our tracking platform via ticket submissions, phone calls & website chat requests.
Mar 2018 - May 2019
Production & Volunteer Coordinator
#Weloveatl
submitted content to foster community & benefit local charities; managed sites & facilities for photography events & exhibitions; recruited & empowered volunteers for projects throughout the year.
Oct 2012 - Apr 2018
Insurance Verifier
authorized radiology services by coordinating & performing activities required for verification & authorization of insurance benefits for services. proactively communicated with families regarding the financial resources available to patients whose health plan did not include coverage for services. coordinated services with Financial Counseling as needed.
Mar 2011 - Feb 2018
Freelance Photographer
Living Walls: The City Speaks, Inc.
documented production & events of Atlanta's annual street art conference, Living Walls; co-maintained & co-curated @livingwallsatl Instagram account that had ~12k+ followers (as of Aug '14).
Aug 2012 - Aug 2014
Referral/Worker'S Compensation Coordinator
Pain Consultants Of Atlanta
approved appointments, pre-certified procedures & expedited specialist referrals for 75+ worker’s compensation patients. verified PCP referrals of 200+ patients, requested referral updates, conferred with PCPs to determine referrals to specialists, radiology, etc.
Dec 2008 - Mar 2011
Blog Associate
maintained WE WANT DUNHAM! blog that was featured on the Atlanta Thrashers' website.
2007 - 2009
~2 yrs
Shift Supervisor
managed nightly deposits & supervised an average of 10 people in two departments. conducted extensive weekly inventory & placed merchandise orders in anticipation of pending promotions.
Jun 2005 - Dec 2008
Assistant Manager
supported the store manager, provided stability to a position that previously had a high turnover rate. processed payroll for three departments. coached other departments during managerial transitions.
Aug 2000 - Jun 2005
Intern
assisted with public relations for local Atlanta-area bands; maintained spreadsheet of college radio stations throughout North America.
2001 - 2002
~1 yr
Team & coworkers
Colleagues at CallRail
Other employees you can reach at callrail.com. View company contacts →
AV
Alexander V.
Colleague at Callrail
Alpharetta, Georgia, United States, United States
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GG
Grant Guthrie
Colleague at Callrail
Atlanta, Georgia, United States, United States
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MJ
Michael Jones
Colleague at Callrail
Flowery Branch, Georgia, United States, United States
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BW
Brianna Weaver
Colleague at Callrail
Austin, Texas Metropolitan Area, United States, United States
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EW
Emily Winck
Colleague at Callrail
Terre Haute, Indiana, United States, United States
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LC
Lindsay Clifton
Colleague at Callrail
Atlanta, Georgia, United States, United States
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JA
John Adams
Colleague at Callrail
Atlanta, Georgia, United States, United States
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MS
Maddie Stiles
Colleague at Callrail
Kennesaw, Georgia, United States, United States
View →
ËV
Ëšťëfänï Vīğīł
Colleague at Callrail
Greater Seattle Area, United States
View →
AK
Ayan King
Colleague at Callrail
Delhi, India, India
View →
Alexander V.
Colleague at Callrail
Alpharetta, Georgia, United States, United States
View →
GG
Grant Guthrie
Colleague at Callrail
Atlanta, Georgia, United States, United States
View →
MJ
Michael Jones
Colleague at Callrail
Flowery Branch, Georgia, United States, United States
View →
BW
Brianna Weaver
Colleague at Callrail
Austin, Texas Metropolitan Area, United States, United States
View →
EW
Emily Winck
Colleague at Callrail
Terre Haute, Indiana, United States, United States
View →
LC
Lindsay Clifton
Colleague at Callrail
Atlanta, Georgia, United States, United States
View →
JA
John Adams
Colleague at Callrail
Atlanta, Georgia, United States, United States
View →
MS
Maddie Stiles
Colleague at Callrail
Kennesaw, Georgia, United States, United States
View →
ËV
Ëšťëfänï Vīğīł
Colleague at Callrail
Greater Seattle Area, United States
View →
AK
Ayan King
Colleague at Callrail
Delhi, India, India
View →
2 education records
Rob Dunalewicz education
Ba, Psychology
Georgia State University
Education record
Oglethorpe University
FAQ
Frequently asked questions about Rob Dunalewicz
Quick answers generated from the profile data available on this page.
What company does Rob Dunalewicz work for?
Rob Dunalewicz works for CallRail.
What is Rob Dunalewicz's role at CallRail?
Rob Dunalewicz is listed as Support Trainer at CallRail at CallRail.
What is Rob Dunalewicz's email address?
AeroLeads has found 1 work email signal at @callrail.com for Rob Dunalewicz at CallRail.
Where is Rob Dunalewicz based?
Rob Dunalewicz is based in Atlanta, Georgia, United States while working with CallRail.
What companies has Rob Dunalewicz worked for?
Rob Dunalewicz has worked for Callrail, #Weloveatl, Children'S Healthcare Of Atlanta, Living Walls: The City Speaks, Inc., and Pain Consultants Of Atlanta.
Who are Rob Dunalewicz's colleagues at CallRail?
Rob Dunalewicz's colleagues at CallRail include Alexander V., Grant Guthrie, Michael Jones, Brianna Weaver, and Emily Winck.
How can I contact Rob Dunalewicz?
You can use AeroLeads to view verified contact signals for Rob Dunalewicz at CallRail, including work email, phone, and LinkedIn data when available.
What schools did Rob Dunalewicz attend?
Rob Dunalewicz holds Ba, Psychology from Georgia State University.
What skills is Rob Dunalewicz known for?
Rob Dunalewicz is listed with skills including Customer Service, Microsoft Office, Social Media, Powerpoint, Microsoft Excel, Social Media Marketing, Microsoft Word, and Photography.
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