Dylan Warren Email & Phone Number

Mclean, VA, US

As a defense mission analyst I bring my leadership and technical expertise to work alongside thought leaders in missile warning, defense, training, and modeling and simulation on projects for the missile defense community and combatant commands, to improve the ability of warfighters to train and exercise more realistically.

Reston, Virginia, US

• Assist USSPACECOM in managing Windows systems. Upgrading, installing, and configuring application software and computer hardware. Troubleshooting and providing technical support to employees. Creating and managing.
• Promoted to Develop briefings and assessments for a variety of audiences including Government leadership.
• Chosen and tasked to conduct risk management processes and methods for identifying and adjudicating program risk. Identify program risk areas and implement TEMPEST.

Falls Church, Virginia, US

• Alerts team to recurring problems and patterns of problems. Works through various types of Tier II issues with telephone assist. Resolves technical problems and answers queries by telephone or self-service ticket in.
• Promoted internally to help test, implement, document, and maintain the Service Now platform to meet business needs to support ITIL and business processes.
• Created a user training hub that cut tickets by 20% improving our SLAs.

Colorado Springs, Colorado, US

• Was hired after my successful implementation of SaaS in the Warranty Department to help implement SaaS for all sales procedures. The day to day involved teaching the sales team the new Sales environment while acting as.
• Led my team for the first 3 months making up 80% of sales and was awarded for surpassing sales goals and meeting the customer’s needs. As well as working to implement SaaS to our Sales Department.
• Selected over peers to be the company’s primary home and properties presenter due to my ability to present to prospective buyers, and due to my industry high conversion rates.

Colorado Springs, Colorado, US

• Was promoted to help as a liaison between Classic Homes and the SaaS provider to streamline communications and ensure continuity with the implementation of a new software. Helped ensure the software implementation met.
• Selected to be the Subject matter expert for implementing SaaS into the day to day for all Warranty Agents. Was the main point of contact for all Software implementation.
• Was handpicked by the CEO as the top warranty rep due to my ability to get work done and get our software implemented under strict time constraints.

Colorado Springs, Colorado, US

• Manages projects, coordinates and motivates Subcontractors and Vendors to build high quality homes. Supervises the construction effort to ensure home completion in accordance with design, budget, schedule, customer.
• Was highly recommended by colleges due to ensuring jobsite or home safety under OSHA regulations. Saving the company time and money.
• The construction site was ranked number 1 due to our industry leading builders.

Overland Park, Kansas, US

• As a retail sales manager, you’re ultimately responsible for the success of the store through hiring, development, and discipline of employees to ensure an outstanding customer experience. Help the team to exceed sales.
• First Corporate Sprint store in Oregon to meet all 3 emerging product goals. (Tablets, Sprint Phone Connect, and Mobile Broadband.)
• Established track record of exceptions sales results. Trained over 15 service salesmen at a time on various winning sales techniques.

Cross-trained in all facets of the marketing business including Team development and management, Leadership, Client Acquisition and Retention, Administration and Campaign Management.

Herzogenaurach, Bavaria, DE

Producing design ideas for displays and developing floor plans, creating special displays to promote a specific product. Deciding how to use space and lighting creatively making best use of a store's space. Creating branded visual merchandising packs to send to each branch of a store, giving feedback to head office and buying teams. Setting up displays.

Colorado Springs, Colorado, US

Expertise in handling all types of inbound telephone calls, from order taking, to survey making, Conducting customer, employee satisfaction surveys, and voter, general population surveys. Expertise in Data Entry, excellent listening, phone skills and verbal communication.

Atlanta, GA, US

Providing excellent customer service and courtesy. Taking and giving out orders from the customers in a fast paced and high volume working condition with a positive attitude, Strong, Highly efficient customer service skills, Balance cash drawers, Answer questions from the customers with regards to the menu items and other special services offered by the.

Bachelor Of Science - Bs, Computer Science

Information Technology

Bachelor Science In Business Management

Associate Of Science In Business - Transfer

Associate Of Science In Business - Transfer