Lead a geographically distributed team in the management and support of Cisco's source code repositories, including Git, GitHub, BitBucket, Gerrit, Perforce, Gitlab, ClearCase and Subversion. Responsibilities include the support of multiple software design tools utilized across all Cisco sites by over 40,000 engineers.

TOGAF 9 Certified, PROACT Bronze certified Solution Architect. Captured Current State for Software Configuration Management. Actively working to define Future State. A working member of the Engineering Security Working Group and a Partner Security Architect. Driving direction and implementation of Application LifeCycle Management (ALM) within Cisco Engineering. Scrum Alliance Certified ScrumMaster.

Provide adaptive cycle support to adaptive athletes competing in Valor Games Southeast. Assist athletes in getting on/off adaptive cycles and adjust the cycles accordingly. Special training required to work directly with the athletes who may have PTSD, TBI, SPI, amputations, blindness, deafness, etc. Ensure that the athletes have a positive experience during these events.

As a black belt martial artist, lead martial arts classes for both children and adults, including those with special needs. Structure the classes such that students with varying physical capabilities are all able to participate and learn together. Ensure that these classes were conducted in a safe and collaborative manner, where students were actively involved in all activities. Recognize the physical and mental limitations of students and adapt methods and training approaches accordingly

As Stockroom Manager, provide inventory control/receive merchandise as it came into the store. Distribute merchandise within the stockroom in appropriate locations as well as ensuring that showroom floor was continually appropriately stocked. Provide exemplary customer service and address customer questions as a sales associate.

Provided technical leadership, scheduling, priority setting and overall management to a geographically distributed team of 13 engineers delivering all aspects of support for Nortel's Software Design Environment, including ClearCase configuration management, requirements management, and other design tools. Increased customer satisfaction levels by 10% while reducing total expenditure by 15%. Directed the day-to-day, as well as strategic activities surrounding software tools upgrades/patches, helpline support, and infrastruction optimization and support.

Directed all aspects of the ClearCase/MultiSite Configuration Management environment at Nortel, including 9000+ databases distributed across over 100 servers at more than 80 sites supporting over 6000 users globally. Led the deployment efforts to bring ClearCase/MultiSite configuration management to additional sites within Nortel.

Provide outstanding customer service on day-trip and multi-night tours to premier sporting events across the Southeast, including Major League Baseball, National Football League, and NASCAR events. Coordinate and address all logistics required during these tours.

Team Leader for the System Support and Sustaining Engineering functions. Managed day-to-day operations and technical direction of the System Support and Sustaining Engineering groups. Managed the development and delivery of product patches to the customer and had responsibility for all aspects of the Software Design Environment.

Project Leader for the development and implementation of remote software development environments using ClearCase and MultiSite. Defined and implemented processes, gathered and documented requirements and modified existing environment to support remote software development. Directed the installation deployment and training of the Configuration Management system at remote sites.

Participated in the analysis, design and implementation of the Software Design development network. Directed the installation of hardware, software and network cabling as the network grew from 15 to over 200 workstations. Implemented a Help Desk function and supervised the day-to-day operation of the Help Desk staff. Served as lead Unix system administrator for the system administration team. Developed/implemented methods to automate many aspects of system administration, including unattended automated backups.